AutoNation Toyota Irvine - Service Center

I went to get an oil change and replace two front tires. Initially, the salesperson said they didn't have the tires in stock, but later called to say they did. After picking up my car, I noticed a noise com Initially, the salesperson said they didn't have the tires in stock, but later called to say they did. After picking up my car, I noticed a noise coming from the right front tire. Upon inspection, I found that the two new tires had a very poor appearance with many rough edges and imperfections, not resembling genuine products. Additionally, there was excessive lubricant used during tire installation. I had to return to the dealership, and they confirmed a serious quality issue with the right tire. I was lucky not to experience a blowout on the highway. The dealership agreed to replace the right tire but refused to replace the other one. Furthermore, the new tire they provided, while the same brand, looked entirely different. I didn't feel safe using these subpar tires, so I had to replace left tire myself at Costco. More

Manny my service advisor and Steven the tech were understanding of my trucks needs and had my back to me in a few hours. Your the best Manny. understanding of my trucks needs and had my back to me in a few hours. Your the best Manny. More

I made an online appointment and was helped immediately upon my arrival. All the charges and services were fully explained beforehand. upon my arrival. All the charges and services were fully explained beforehand. More

They ripped me off they recommended services that were not necessary. They did not do a good job on what they did. not necessary. They did not do a good job on what they did. More

My service rep Victoria was professional and cheerful, clearly explaining the procedure and timeline. My car was ready as scheduled. clearly explaining the procedure and timeline. My car was ready as scheduled. More

The employee of the dealership very professional and respectful. Reasonable waiting time. Israr was so helpful. respectful. Reasonable waiting time. Israr was so helpful. More

The waiting area is clean and tidy, with light refreshments. Car Courtesy Technician Mr Israa provided excellent service. Appointments are handled efficiently. I'd like to point out that the v refreshments. Car Courtesy Technician Mr Israa provided excellent service. Appointments are handled efficiently. I'd like to point out that the video of the work to be done with estimate provided. It's easier for customers to understand. More

This location was easy to access. They had several service advisors with minimal wait time. The waiting room was large and clean. They had several service advisors with minimal wait time. The waiting room was large and clean. More

Easy to schedule service. Courteous service adviser who handles all the steps of interaction with the customerJames. Fast service. Good waiting area. Courteous service adviser who handles all the steps of interaction with the customerJames. Fast service. Good waiting area. More

Courteous. Fast and professional description of everyone whose I came in contact with at Auto Nation Fast and professional description of everyone whose I came in contact with at Auto Nation More