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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,005 Reviews

1,005 Reviews of AutoNation Toyota Irvine - Service Center

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September 13, 2023

Manny my service advisor and Steven the tech were understanding of my trucks needs and had my back to me in a few hours. Your the best Manny. More

by Art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny and Steven
Sep 16, 2023 -

AutoNation Toyota Irvine responded

Hi Art, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 13, 2023

I made an online appointment and was helped immediately upon my arrival. All the charges and services were fully explained beforehand. More

by cmscally73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel Navarro
Sep 16, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2023

They ripped me off they recommended services that were not necessary. They did not do a good job on what they did. More

by mojanb16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eddie/Israeli
Sep 15, 2023 -

AutoNation Toyota Irvine responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (949) 287-8766. We would appreciate the chance to turn your experience around.

September 08, 2023

My service rep Victoria was professional and cheerful, clearly explaining the procedure and timeline. My car was ready as scheduled. More

by franksgioc
Recommend Dealer
Yes
Employees Worked With
Victoria
Sep 12, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Irvine! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 07, 2023

The employee of the dealership very professional and respectful. Reasonable waiting time. Israr was so helpful. More

by Samkurd22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israr
Sep 09, 2023 -

AutoNation Toyota Irvine responded

Hello, we are pleased to hear you had such a positive experience with us, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 05, 2023

The waiting area is clean and tidy, with light refreshments. Car Courtesy Technician Mr Israa provided excellent service. Appointments are handled efficiently. I'd like to point out that the v More

by lornaryan
Recommend Dealer
Yes
Employees Worked With
Mr. Ezraa
Sep 07, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

This location was easy to access. They had several service advisors with minimal wait time. The waiting room was large and clean. More

by Pablo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Dola
Sep 07, 2023 -

AutoNation Toyota Irvine responded

Hi Pablo, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 04, 2023

Easy to schedule service. Courteous service adviser who handles all the steps of interaction with the customerJames. Fast service. Good waiting area. More

by jevaks
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sanchez
Sep 07, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2023

Courteous. Fast and professional description of everyone whose I came in contact with at Auto Nation More

by dmpolhamus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Sep 06, 2023 -

AutoNation Toyota Irvine responded

Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2023

Extremely professional and knowledgeable. I was checked in and out right when I was told. My advisor israr was very knowledgeable and professional on top of being extremely friendly. Very cle More

by Raydean03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Israr
Sep 04, 2023 -

AutoNation Toyota Irvine responded

Hello , thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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