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AutoNation Toyota Irvine - Service Center

Irvine, CA

4.4
1,019 Reviews

1,019 Reviews of AutoNation Toyota Irvine - Service Center

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October 06, 2023

My service experience was the best ever! My service writer’s name was Gina! Gave me a great special on an oil change and said I should be done by a certain time and I was! I will be asking f More

by rmgross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna on the phone and Gina my service writer
Oct 07, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 06, 2023

The care I receive every time I have my cars serviced is amazing. The service rep I see, Manny is like a friend he is so kind. He keeps me posted on everything and that is very appreciated. More

by cjagosz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
Oct 08, 2023 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 06, 2023

Great, pleasant, quick and friendly! !! I got my car washed that was really cool, love the service!! More

by Guillermo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik
Oct 10, 2023 -

AutoNation Toyota Irvine responded

Hi Guillermo, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

October 04, 2023

Easy scheduling for service. Service and repairs are done on time. Highly knowledgeable mechanics. Great customer service and support. More

by dgolbahar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Braulio Ramirez
Oct 07, 2023 -

AutoNation Toyota Irvine responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 29, 2023

Took car in for 10K mile service. They found a screw in one of the tires. They told me the screw was in the "outer wall" and the tire was not repairable, and said it would be $164 for More

by kyjosu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Reyes
Oct 01, 2023 -

AutoNation Toyota Irvine responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Irvine. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (949) 287-8766 -- we hope to hear from you soon.

September 27, 2023

Clear and Upfront maintenance cost estimates. Nice waiting area. Free shuttle bus service. Live video report. Polite and friendly recipients. More

by Luke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Reyes and Donal Deschenes
Sep 29, 2023 -

AutoNation Toyota Irvine responded

Hi Luke, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 25, 2023

Great service on my 4Runner, my car was ready and waiting when I came to pick it up. More

by dwright2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Sep 27, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 25, 2023

First service, very satisfied, prompt service without an appointment. Service associate was very professional, courteous and knowledgeable More

by brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha Opperman
Sep 25, 2023 -

brian responded

Thank you

Sep 25, 2023 -

brian responded

Thank you

Sep 25, 2023 -

brian responded

Thank you

September 23, 2023

Went there for oil change without appointment they told me will more than one hour they send me text what my car need to do with video and the told me how much by text approved the work pay by the phone wo More

by RAID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joiel help me super nice guy
Sep 25, 2023 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

September 22, 2023

Been coming here for about 6 years and they have always taken great care of my vehicles. Speedy and honest. I will continue to be a loyal customer. More

by lindsayblohme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Mike, Oscar
Sep 25, 2023 -

AutoNation Toyota Irvine responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

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