AutoNation Toyota Irvine - Service Center
Irvine, CA
1,049 Reviews of AutoNation Toyota Irvine - Service Center
Auto Nation Toyota in Irvine has always taken great care of my vehicle. I went in for a routine service. They projected a two hour time estimate, and they were right on time. of my vehicle. I went in for a routine service. They projected a two hour time estimate, and they were right on time. More
Always a Five Star experience at AutoNation Toyota Irvine! I especially enjoy the kind, honest and friendly service with a smile I always receive from Amanda in service. She is the best!!! Irvine! I especially enjoy the kind, honest and friendly service with a smile I always receive from Amanda in service. She is the best!!! More
Excellent dealership! Very friendly, informative, kind and helpful. Andy Vuong took the time to understand my needs and spent time educating me on the car I was interested Very friendly, informative, kind and helpful. Andy Vuong took the time to understand my needs and spent time educating me on the car I was interested in. He communicated very well every step of the way. I already recommended Andy and this dealership to a friend. More
Fantastic service spent all necessary time to correct an alignment problem also included a drive with a customer or satisfaction and added bonuses free shuttle and it will stock customer lounge alignment problem also included a drive with a customer or satisfaction and added bonuses free shuttle and it will stock customer lounge More
I will only trust my Tacoma to Autonation Toyota Irvine ! Everyone in the building to the front desk to the technicians are so friendly and helpful!Natasha always takes care of me and my family ! I also like Everyone in the building to the front desk to the technicians are so friendly and helpful!Natasha always takes care of me and my family ! I also like how there’s always cold water especially on a hot day like today More
Gilbert helped me, he was professional and explained the work recommended. He also was efficient and the work was completed faster than I expected. work recommended. He also was efficient and the work was completed faster than I expected. More
I went in for the 55,000-mile service on my 2009 Venza. I had a $69.95 coupon to use for an oil & filter change, plus tire rotation. They also washed my car which was great. They told me I had an oi I had a $69.95 coupon to use for an oil & filter change, plus tire rotation. They also washed my car which was great. They told me I had an oil leak, but I don't remember where. It wasn't too bad right now and it would cost about $6600 to fix, so I said I didn't want to do that now. The wait time wasn't bad since they have a comfortable lounge area, free coffee, and a nice TV. My Service rep, Eric, was very pleasant and friendly. More
I am very disappointed with the service at AutoNation Toyota Irvine. I recently had my car serviced twice within a few months, in April & August. The first time, I paid $540. This morning, I paid $570 fo Toyota Irvine. I recently had my car serviced twice within a few months, in April & August. The first time, I paid $540. This morning, I paid $570 for the 47,000-mile service, only to find out they charged me again for items already completed in April — specifically ethanol corrosion inhibitor, throttle body service, and mass air flow cleaner (a total of over $220 in duplicate charges). On top of that, they did not apply the 25% discount that they advertise on their website for service maintenance. I’ve tried contacting them multiple times to resolve this issue, but I haven’t received any response. This experience has been frustrating and disappointing, especially given the trust I placed in their advertised services and pricing. I hope this review encourages the dealership to improve their billing transparency and customer service. More