AutoNation Toyota Irvine

loved the experience I had here, Dale was super helpful and i’m glad I chose here. and i’m glad I chose here. More

Orion was awsome with helping me find and secure the Rav4 i was looking for. i was looking for. More

Amazing simply amazing. Justin did a great Job his customer service was great and helped me a lot. Justin did a great Job his customer service was great and helped me a lot. More

I love service of Ms Zuleima she’s great. So kind and clear explanation too. So kind and clear explanation too. More

Purchased a vehicle as a gift for my mother-in-law and the process when I finally had shown up to purchase was not great. I contacted you guys with a specific car in mind, I dealt with Danny Rodriguez. Af the process when I finally had shown up to purchase was not great. I contacted you guys with a specific car in mind, I dealt with Danny Rodriguez. After coming to a price, the car arrived and I showed up to purchase it. Everything was smooth up until this point, felt super awkward the entire interaction with Danny. Very quiet and 0 small talk. No big deal though, as I prefer to get in and out fast anyways. Other than that, they tried to add two additional charges to the invoice for an additional $1.2k that were not on our signed documents I had within our email, for random upsell packages. When I mentioned it they told me it must have been within the invoice email (which it was not), they promptly removed it once I mentioned it I needed to purchase insurance on the spot, and Danny was very helpful for that. Once I’m on the phone with the insurance company, he’s no where to be found, I tried calling him as he was visibly at the finance desks 200 feet I front of me, and he kept hanging up the calls. After waiting 10-15 minutes, I had to go walk up to obtain the VIN so we could proceed. Rest of process went fine and we closed the deal. I leave my car on the lot so my girlfriend can come pick it up the next day and surprise her mom… they refused to give her a bow for the car after saying they needed to call Danny for approval. Once they called him they tell my girlfriend “actually we don’t have any bows here” After spending $46k on a car, I would assume a ribbon would be the least of the dealers concerns. All around lackluster purchasing experience, would rather spend more money at a different dealership if it meant I could avoid AutoNation More

happy with my purchase David is a really good guy help us with all my questions He was really polite 😀 with all my questions He was really polite 😀 More

Good person and patient help me get the car of my choice 2024 Toyota Camry xse 2024 Toyota Camry xse More

As soon as we entered the dealership, Stephen was very welcoming and warm! He was amazing! welcoming and warm! He was amazing! More

I had the worst customer service experience ever at this dealership. After reaching a deal last night, the GM called me today and told me he would sell the car to a ‘true customer’ instead, which was both d dealership. After reaching a deal last night, the GM called me today and told me he would sell the car to a ‘true customer’ instead, which was both disrespectful and unprofessional. On top of that, they discriminated against me and my cousin, assuming we were Muslim just because we have beards. This kind of prejudice is completely unacceptable. They failed to honor our agreement, treated us with blatant disrespect, and showed clear bias. I will never do business with them again and strongly advise others to stay away from this dealership. More

David was absolutely amazing. He was communicative and went above and beyond to help us! He was communicative and went above and beyond to help us! More