AutoNation Toyota Irvine

Fake two faced people there. All smiles to your face but once you purchase your car and walk out the door all the promises they make to you they have your back if any issues arises etc. Well, all LIES!! ST once you purchase your car and walk out the door all the promises they make to you they have your back if any issues arises etc. Well, all LIES!! STAY AWAY FROM THERE More

Bait and switch. AutoNation sold me a warranty saying it covers car issues. Mechanics pushed issues to Toyota. Denied. No AutoNation response via phone now. covers car issues. Mechanics pushed issues to Toyota. Denied. No AutoNation response via phone now. More

I bought my vehicle here several years ago and really enjoyed working with the salesman, Faisal Kazimi. He is so knowledgeable, answered my questions, and is patient and kind. I have had the service of enjoyed working with the salesman, Faisal Kazimi. He is so knowledgeable, answered my questions, and is patient and kind. I have had the service of my vehicle done here for years. When the new vehicle had a ruined tire at under 10,000 miles they replaced it for free. When you arrive for service, they aren't super quick because they're extremely busy. But they always take good care of your vehicle. Service advisors aren't pushy and don't try to upsell a bunch of questionable services. More

Our truck is a Toyota Tacoma 4x4 not a 4 runner as you listed in your review request so that’s not good not knowing the car you serviced. Work done acceptable listed in your review request so that’s not good not knowing the car you serviced. Work done acceptable More

Fair pricing. Not much pressure from the sales people and meet my demands. They worked to meet my desire deal and made sure I am satisfied with my numbers. meet my demands. They worked to meet my desire deal and made sure I am satisfied with my numbers. More

Great customer service and does not up sale you. Makes sure your car is safe before leaving the lot. Thank you for everything. I'm grateful. sure your car is safe before leaving the lot. Thank you for everything. I'm grateful. More

By far the best dealership I've ever purchased a vehicle from. And absolutely the best AutonNation Toyota. George, and Ozzie were the salesmen that helped me, and Leke the finance manager and Chet the gener from. And absolutely the best AutonNation Toyota. George, and Ozzie were the salesmen that helped me, and Leke the finance manager and Chet the general manager, thanks to all of you guys you made it so effortless and seamless. I was in and out in less than two hours. They paid fairly for a trade in and got me a great finance deal. I'll most certainly be back for my next purchase. Highly recommended. More

I've been having my well-worn Acura MDX serviced here for several years. I have always experienced cordial welcomes, prompt and detailed feedback, and a clean and completed repair when done. Elaine Usdin is several years. I have always experienced cordial welcomes, prompt and detailed feedback, and a clean and completed repair when done. Elaine Usdin is my favorite Service Advisor, so I seek her out when possible. Thanks Friends! More

Had a scheduled appointment. The service rep. I was assigned was off that day. I was ignored until I went inside and asked for help. It took 4 tries to find someone to help me. The final service rep assigned was off that day. I was ignored until I went inside and asked for help. It took 4 tries to find someone to help me. The final service rep. was helpful. More

Poor customer service! Had an appointment but no one even acknowledged me for 20 minutes. Car was not ready as per time quoted, but John did not keep me updated on the status. Completed services not asked fo acknowledged me for 20 minutes. Car was not ready as per time quoted, but John did not keep me updated on the status. Completed services not asked for and he did not tell me it will be done. A big RIP OFF! More