AutoNation Toyota Irvine

The car I purchased is running great. It is my first hybrid vehicle and I have been so impressed with the gas mileage. I am also grateful for the vehicle maintenance program. No longer to It is my first hybrid vehicle and I have been so impressed with the gas mileage. I am also grateful for the vehicle maintenance program. No longer to I need to keep track of oil changes and other maintenance. All I have to do is to take in the car to Auto Nation for servicing and a full inspection is done. I'm advised as to what needs to be done and the costs are very reasonable. There is no pressure to do things that don't need to be done. More

The exact car I have been looking for turned up at AutoNation in Irvine. When I told the sales person that I wanted to come see the car he said that AutoNation would reimburse my Lyft/Uber if I bought AutoNation in Irvine. When I told the sales person that I wanted to come see the car he said that AutoNation would reimburse my Lyft/Uber if I bought a car. So I took the Lyft instead of having a friend bring me. When I asked the salesman about how to get the refund, he said to ask the finance person. When I asked the finance person, he said to ask the sales person. Really, we're playing that game? It's been three weeks, so far no refund.. When I called the finance department with another important question, they didn't return my call, it took three tries to get a response. Aside from that, prepare to be there a long time, everything takes a while. More

Worst car buying experience. Sold me a “lemon” in Sept 2021. Opened claim within the 90 day period. They replaced engine and the replacement was worse than the original. Six mont Sold me a “lemon” in Sept 2021. Opened claim within the 90 day period. They replaced engine and the replacement was worse than the original. Six months later…I’m still waiting for a properly working engine. More

Prompt service at reasonable price! That's the main reason why I kept on bringing my cars back for needed maintenance service, every time.... That's the main reason why I kept on bringing my cars back for needed maintenance service, every time.... More

They replace rear breaks, week after they make noise. Go there again to get it fixed, they won’t fix it right.. few weeks after go again and get it fixed. On next regular service, they want front bre Go there again to get it fixed, they won’t fix it right.. few weeks after go again and get it fixed. On next regular service, they want front breaks to be done. Same problem. Noise after fresh break install, even after tell them about rear break experience.. go there twice to get fixed, now they will charge $$$ saying rear rotors are out and it ain’t our problem Wait for hours and hear lecture about how to use breaks. Simple fact of not doing job right while replacing fresh breaks doesn’t seem to be understood. Stay away. World is big find other options or a local small house mechanic who cares More

Service department is unfortunately very bad. Have been having same issues every service time. They can’t find service contact have to contact with sales person again etc.. this time the manger w Have been having same issues every service time. They can’t find service contact have to contact with sales person again etc.. this time the manger was super rude and not helpful at all. And service time took unbelievably long time. More

The dealership is inviting and it becomes obvious very quickly that the customer's comfort is the priority in buying or servicing their Toyota. quickly that the customer's comfort is the priority in buying or servicing their Toyota. More

Mike Robinson was great. Very polite. He had my car serviced and finished quickly. Irvine Toyota is very clean and all who work there are helpful and polite. Very polite. He had my car serviced and finished quickly. Irvine Toyota is very clean and all who work there are helpful and polite. More

Eric was very very helpful and informative. It still took over 3 1/2 hours for regular service maintenance with an appointment. It still took over 3 1/2 hours for regular service maintenance with an appointment. More

Reserved online a new 2022 Camry in transit to AutoNation Toyota Irvine. It arrived a few days later. Scheduled a meeting with my sales contact Dean Sturman and picked it up hassle free. Got a certified quo Toyota Irvine. It arrived a few days later. Scheduled a meeting with my sales contact Dean Sturman and picked it up hassle free. Got a certified quote for my trade-in. Dealer honored the exact same quoted price for my trade-in after the inspection! Best car purchasing experience ever had. Thank you Dean and other guys who helped me! More