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AutoNation Toyota Irvine

Irvine, CA

4.7
2,078 Reviews
For Orange County residents, there is no better place for Toyota cars, trucks, and SUVs than AutoNation Toyota Irvine. Our state-of-the-art facility features one of the largest inventories of new and used Toyota vehicles in Orange County, stocking a wide selection of the latest models. Our dealership also features an extensive inventory of other used cars, trucks, and SUVs for sale. Whether you're upgrading to the latest Toyota models, or getting behind the wheel of a Toyota for the first time, we look forward to your visit!
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9101 Research Drive

Irvine, CA

92618

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Showing 2,078 reviews

April 22, 2022

They made buying a new car very easy! It was a smooth process and their communication with me was fabulous from start to finish! More

by tkneu83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My salesman was Don Robertson and my finance person was Mark-dont remember last name! They were wonderful!
Apr 25, 2022 -

AutoNation Toyota Irvine responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 22, 2022

Outstanding customer service, no hassle, no pressure, very helpful in answering questions. Sam, my salesperson was outstanding. More

by Phil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam
Apr 25, 2022 -

AutoNation Toyota Irvine responded

Hi Phil, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 21, 2022

Very helpful and excellent customer service oriented company . I think this dealership is different from the other Toyota dealership. More

by arecinto09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Shulte
Apr 25, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2022

We worked with Mark Anderson and would definitely ask for him again for any future repair needs. More

by mbean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Anderson - Service Advisor
Apr 24, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mark Anderson here at AutoNation Toyota Irvine! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 20, 2022

I went in for oil change, and asked for free break check. The technician rotated the tire and charge me 39.99. When I inquired the charge, I was told they have to rotate tire to check break. I never asked fo More

by Quynh Hoang
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mark Anderson
Apr 23, 2022 -

AutoNation Toyota Irvine responded

Hi Quynh, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (949) 287-8766 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Apr 23, 2022 -

Quynh Hoang responded

Please answer me about problem I am not require tire rotate and chatge me 39.99.It is not fair

April 18, 2022

Regret I did not realise how expensive it is to get a duplicated key because it came with 1. More

by lydiatam86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 20, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (949) 287-8766 at your earliest convenience and we will do our best to resolve this with you.

April 18, 2022

I initially went in for a recall on my truck. I was sent away and sent back three separate days in the same week. On the first day, my vehicle was looked at and I was told the truck cap needed to More

by brandontsuge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manny Moreno
Apr 22, 2022 -

AutoNation Toyota Irvine responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Irvine take our reviews very seriously. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (949) 287-8766 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

April 18, 2022

Directions on arrival were not clear. Service advisor was good went over the procedure. Retuned to pick up the car at the time . Car was not ready. Had to wait a while. Thank you. More

by davebasing
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Rodriguez
Apr 22, 2022 -

AutoNation Toyota Irvine responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

It was very long wait but I will return to have my oil changed thank you More

by Dbmaster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Apr 22, 2022 -

AutoNation Toyota Irvine responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 17, 2022

I purchased my lease and the entire process was fair and efficient The associates were very thorough and professional More

by Marcr949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leaky and associate at Auto ablation Toyota
Apr 19, 2022 -

AutoNation Toyota Irvine responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

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