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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
696 Reviews

696 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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September 13, 2024

Service advisor Ray took great care of my 2023 Tacoma. Oil change & recall check on rear shaft nut. More

by Sienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Sep 15, 2024 -

AutoNation Toyota Hayward responded

Hi Sienna, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 13, 2024

Advisor was friendly & sincere, management is awesome. A thorough explanation of mechanic’s report finding to determine final scope of work would be great, somehow status tracker wasn’t loaded by the serv More

by Sienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 14, 2024 -

AutoNation Toyota Hayward responded

Hi Sienna, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

September 12, 2024

Noticed is a great team work. Everyone is very efficient. I always will continue getting my services. More

by xiolop26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 14, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 12, 2024

I’ve used most areas of the dealership the service department lacks personal service. They don’t address by name. They now send you a text instead of calling. More

by Nurseschex79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Sep 14, 2024 -

AutoNation Toyota Hayward responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 11, 2024

Thanks Rohit for good service really appreciated for your good customer service and understanding and More

by sfa_amin007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent work with Rohit
Sep 13, 2024 -

AutoNation Toyota Hayward responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

September 07, 2024

They used to at do a courtesy floor mat cleaning when you brought your car in..no longer are the days I guess More

by seahawk4evr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Sep 08, 2024 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 07, 2024

For me your coffee my husband like it then while we are waiting for more than 2 hrs at least we have some snack like before More

by Conniesantos69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Sep 09, 2024 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

Sammy Tram my service provider provide a Excellent Customer Service.. Thank you very much 🙏☺️l . More

by Ferdz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Tram
Sep 06, 2024 -

AutoNation Toyota Hayward responded

Hi Ferdz, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 03, 2024

Very friendly and professional staff. They do not pressure you to get additional services that you don’t need. Good experience. More

by erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Sep 06, 2024 -

AutoNation Toyota Hayward responded

Hi Erica, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 30, 2024

Great communication from Sammy! He was clear what needed to happen. His regular check ins were great. I felt informed throughout. Pick up was easy with no waiting. More

by AmDon
Recommend Dealer
Yes
Employees Worked With
Sammy Tran
Aug 31, 2024 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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