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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
691 Reviews

691 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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September 02, 2021

I brought my car in yesterday for repairs due to a recall notice on the air bags and seat belts based on a notice I got from Toyota. Turns out the work was already done but Toyota sent me a duplicate notice More

by raelena
Recommend Dealer
No
Employees Worked With
Mario
Sep 06, 2021 -

AutoNation Toyota Hayward responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Hayward. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4854 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

Sep 06, 2021 -

raelena responded

I just called AutoNation at the number provided. Got an endless loop of recorded messages with no way to speak to an operator or to leave a message. A complete dead end. Very frustrating.

September 02, 2021

Excellent sales and service..So far I have no regrets of buying used car from your Haywards dealership. Personnels In this dealership are knowledgeable in the cars and it’s mechanism.. they were able to cl More

by Jack10801
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ahmad (sales) & Thomas (service)
Sep 06, 2021 -

AutoNation Toyota Hayward responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

I went in for service on my car and it was the first time I waited for just about an hour. Heidi was the customer service rep who went through my car service history and what I would be needing and for a ver More

by divina_jones
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Sep 04, 2021 -

AutoNation Toyota Hayward responded

Hi, thank you for your kind review; we are happy to pass along your comments to Heidi here at AutoNation Toyota Hayward! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2021

Very good service , except a little bit long waiting time at the beginning More

by appraiserng328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Sep 03, 2021 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

August 28, 2021

I really enjoy working with Bryant! He truly cares and is great employee and compassionate!!! More

by Darlenelundberg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Sep 03, 2021 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

August 28, 2021

My mechanic name Andy is great. He’s professional and listen to your concern. But buying car, I had a bad experience because the one who process my car purchases said that I have 2 refill for my gas. Whe More

by Greyson347
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andy
Sep 03, 2021 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. If you have any further questions, please give us a call. We're always happy to help!

August 27, 2021

Thomas was responsive and helped getting the job done well. More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Sep 03, 2021 -

AutoNation Toyota Hayward responded

Hi, we're happy to hear you had such a positive experience with Thomas! If you ever need help, just give us a call. Happy motoring!

August 24, 2021

Excellent customer service and friendly staff I was happy about the service More

by Alima begzad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Brogan
Aug 30, 2021 -

AutoNation Toyota Hayward responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2021

The service was excellent with no waiting. The car was passed beautifully without any problems. They even gave it a bath and looked like a new purchase. More

by Ksp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Unknown
Aug 25, 2021 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 20, 2021

I so appreciate service all around from service appointment to service advisor getting this safety item taken care of. I have going to Autonation since 2004. More

by erwinlynch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service person & Fernando
Aug 25, 2021 -

AutoNation Toyota Hayward responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Hayward! Don't hesitate to call us if you ever need anything. Be safe on the road!