AutoNation Toyota Hayward Service Center - Service Center
Hayward, CA
733 Reviews of AutoNation Toyota Hayward Service Center - Service Center
Dealership is great! Service representative Thomas is so helpful! Took my car in for a service light and he was kind and compassionate! Service representative Thomas is so helpful! Took my car in for a service light and he was kind and compassionate! More
I had to wait beyond my appointment time for someone to come out, open the gate, and then receive my car. It was suggested that I purchase a wheel alignment (that wasn't covered by the maintenance package) come out, open the gate, and then receive my car. It was suggested that I purchase a wheel alignment (that wasn't covered by the maintenance package), and after looking it up on Google appears to be a common method for dealerships to get more money. Ultimately, after declining the suggestion and waiting for over an hour for less than an oil change, I was given my car back and informed that the car wash was shut down for the day. It helped to think that it was a free visit, even though I knew that I had already paid for the maintenance package. I will of course continue to have my car serviced there, and decline any obvious suggestions for unnecessary services, until the maintenance package expires... then I'll take it day by day. I can say that the Toyota service department is miles above the Chevy service department. More
Everyone Is professional, knowledgeable, and friendly. They do what they say they will do and do it in a timely manner and with a smile! They do what they say they will do and do it in a timely manner and with a smile! More
The representative I dealt with was knowledgeable, courtiess, and professional. He explained everything in detail about the servicing of my vehicle and he helped me secure financing. I love bringing m courtiess, and professional. He explained everything in detail about the servicing of my vehicle and he helped me secure financing. I love bringing my Camry to this dealership for service! More