AutoNation Toyota Hayward Service Center - Service Center

Dealership is great! Service representative Thomas is so helpful! Took my car in for a service light and he was kind and compassionate! Service representative Thomas is so helpful! Took my car in for a service light and he was kind and compassionate! More

Excellent service friendly staff reasonable prices and close to my home Would recommend to family and friends close to my home Would recommend to family and friends More

I had to wait beyond my appointment time for someone to come out, open the gate, and then receive my car. It was suggested that I purchase a wheel alignment (that wasn't covered by the maintenance package) come out, open the gate, and then receive my car. It was suggested that I purchase a wheel alignment (that wasn't covered by the maintenance package), and after looking it up on Google appears to be a common method for dealerships to get more money. Ultimately, after declining the suggestion and waiting for over an hour for less than an oil change, I was given my car back and informed that the car wash was shut down for the day. It helped to think that it was a free visit, even though I knew that I had already paid for the maintenance package. I will of course continue to have my car serviced there, and decline any obvious suggestions for unnecessary services, until the maintenance package expires... then I'll take it day by day. I can say that the Toyota service department is miles above the Chevy service department. More

Good amount of time needed to check in, and good service turnaround time. Good communication. turnaround time. Good communication. More

Excellent customer service and follow up. Ease of scheduling service on line and friendly associates. Ease of scheduling service on line and friendly associates. More

The representative I dealt with was knowledgeable, courtiess, and professional. He explained everything in detail about the servicing of my vehicle and he helped me secure financing. I love bringing m courtiess, and professional. He explained everything in detail about the servicing of my vehicle and he helped me secure financing. I love bringing my Camry to this dealership for service! More