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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
696 Reviews

696 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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March 14, 2022

Enjoyed the experience. Service advisor Heidi Brogan was extremely helpful and knowledgeable. Would want her in the future More

by tom.yee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Brogan
Mar 16, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2022

I brought my Toyota Sienna to replace my run flat tire tire. This is the dumbmiest idea that Toyota put in their vehicle. For a flat tire I had to pay $600 plus to replace a couple of tire when only one t More

by mangaccatronald
Customer Service
Recommend Dealer
No
Employees Worked With
Thomas
Mar 14, 2022 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

March 10, 2022

People are helpful and caring! I was very impressed with Mario who checked the tire pressure and pumped them up, all by himself, not asking a technician! Thanks, Mario!!! More

by motherwu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Mar 11, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 08, 2022

Heide the Service Advisor was the one help me to the Process of my 2021 RAV4, Fast & Reliable Service, Thanks Heidi More

by nesmit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi B.
Mar 11, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. We are always more than happy to assist you if anything else comes up. Take care!

March 08, 2022

I am not satisfied about service, very bad service, technician that do my car , he doesn’t have experience and skills also. He take off rear seat but after reinstalling , he forgot install seat belt an More

by Thuong
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryant Mavisor
Mar 11, 2022 -

AutoNation Toyota Hayward responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (510) 224-4854 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 07, 2022

Great service. I brought it in with electrical problems and the advisor/techs were very helpful. More

by oliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Mar 09, 2022 -

AutoNation Toyota Hayward responded

Hello Oliver, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 07, 2022

No explanation of work done, the person assigned to me wasn’t very friendly nor accommodating More

by canlasm2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
Mar 09, 2022 -

AutoNation Toyota Hayward responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Hayward. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

March 03, 2022

Auto Nation Toyota Hayward, Service Department is excellent in providing services to their clients. The Service Advisor #8700 Mr. "Q" is very professional and they have well trained technician like More

by lolaima912
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Advisor #8700 and Technician #1423.
Mar 06, 2022 -

AutoNation Toyota Hayward responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 03, 2022

They very accommodating to my needs for servicing my car. I waited in the waiting room and was kept abreast on when my car would be ready! Great customer service More

by tinasmith166
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Marcias
Mar 06, 2022 -

AutoNation Toyota Hayward responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 07, 2022 -

tinasmith166 responded

Thank you

March 01, 2022

Thomas Sanchez my service advisor went above and beyond normal to accommodate my service needs. More

by lowelltoyofuku
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sanchez
Mar 04, 2022 -

AutoNation Toyota Hayward responded

Hello, Thanks so much for the warm recommendation of the team here at AutoNation Toyota Hayward. Don't hesitate to call us if you ever need anything. Be safe on the road!

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