AutoNation Toyota Hayward Service Center - Service Center

Thank you for the services. Hopefully service center will hire more technicians so it cover services for the customers. There are many vehicles waiting ! hire more technicians so it cover services for the customers. There are many vehicles waiting ! More

The store impressed me so much. Rohit was my service Advisor. He was really nice and funny. I had a flat tire, but the shop's repair service has been closed. I didn't live at Hayward, and Rohit asked so Advisor. He was really nice and funny. I had a flat tire, but the shop's repair service has been closed. I didn't live at Hayward, and Rohit asked somebody do the repair services for me when he learned I lived in another city. I really appreciate him.Thank him for making it possible for me to go home and have Thanksgiving dinner with my family. More

Thomas was great at explaining, he was timely and an overall pleasure to work with overall pleasure to work with More

Amazing customer service! They’re very quick on services. Toyota hayward made me feel welcomed. Toyota hayward made me feel welcomed. More

Thomas was very helpful. He clearly communicated the status of my vehicle and followed up on when the work was completed. status of my vehicle and followed up on when the work was completed. More

Great customer service with excellent time management. My vehicle servicing was completed before the anticipated time! vehicle servicing was completed before the anticipated time! More

I’m very disappointed in my visit. I had an appointment at 11:20 and waited in my car for an hour before my advisor came out. He actually only came out after I went back in and complained that I had been w at 11:20 and waited in my car for an hour before my advisor came out. He actually only came out after I went back in and complained that I had been waiting an hour. I’m sure they forgot about me because I was the only person that had not been helped and there were no customers being helped inside when I went in. Then I waited 3 hours for an oil change. I called to see how much longer because I was waiting on the area. I was told that my advisor was on the phone and that I should just wait a few more hours and he will call me back. Wait a few hours for a call back?! Ridiculous! I ended up going home and of course as soon as I get home (over and hour away) he calls and tells me my car is done! I just wanted an update so I knew if I should wait or go home. I’ll never come here again!! More

Not sure if I wanna go back. Their service dept seems so busy to interact with customers. I bought my car there last March, including Toyota premium care package. First service visit is very disappointing…… busy to interact with customers. I bought my car there last March, including Toyota premium care package. First service visit is very disappointing……… More

Even I bought my car at the different dealer but I stoped by the Hayward dealer for my convinces and Joe, had helped me with kindness. Thanks Joe by the Hayward dealer for my convinces and Joe, had helped me with kindness. Thanks Joe More

Thank you for your service that was excellent and professional knowledge on behalf of Mario Caseres thank you Mario for your assistance professional knowledge on behalf of Mario Caseres thank you Mario for your assistance More