Back

AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.6
771 Reviews

771 Reviews of AutoNation Toyota Hayward Service Center - Service Center

Sort by
June 10, 2022

My latest service was a very quick and well organized process at a fair price. And while a couple of additional services were recommended, there was no pressure selling. More

by ken.goldman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 13, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2022

Heidi provide me exceptional customer service. She listened intently and explained the options available to me. More

by rocpb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Jun 13, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

Not very friendly if they are not your direct service manager. Service managers just try to up sale you on services that are unnecessary. $200 just to look at one thing under vehicle and give a price quo More

by 467jbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure they were all rude
Jun 12, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. Please call our General Manager at (510) 224-4854 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 08, 2022

Service is excellent every time with or without an appointment. I am always happy to have my car maintenance or repair there. As lol the staffs are friendly and courteous. More

by DAJJ168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 09, 2022 -

AutoNation Toyota Hayward responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

June 07, 2022

It has been my dealer for the last 8 years! ! Good vibe and service as always...👍 More

by Lmencos25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 09, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

June 03, 2022

An excellent place to have your Toyota serviced and repaired if necessary. The technicians are well trained and the service providers provide you with good information about your car's health. They als More

by mmatthews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I believe that his name was Brian
Jun 05, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 03, 2022

Service and parts are adequate. I think more cost saving coupons and up front Money saving advice would be nice. More

by Rcrichie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 05, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

June 03, 2022

Great service. Knowledgeable staff. I’ve been taking my 2003 Tacoma there for years. It have 219k mikes and continues to run like its new. More

by Dscott24284
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 05, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 02, 2022

Great customer service. I will definitely will keep on coming back on my future services. More

by Carmen.jmartinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Brogan
Jun 05, 2022 -

AutoNation Toyota Hayward responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 02, 2022

Employees need to be trained on customer service etiquette. The man working in Service was impatient and rude. He made it clear he did not want to help to look for a sticker I had ordered and was c More

by gonzal28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rebecca
Jun 05, 2022 -

AutoNation Toyota Hayward responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

...
60
...