AutoNation Toyota Hayward Service Center - Service Center
Hayward, CA
696 Reviews of AutoNation Toyota Hayward Service Center - Service Center
It’s got that clean restroom and waiting place while car is serviced. The staff has been friendly and polite to me and very accommodating to answer a few questions. Keep it up! is serviced. The staff has been friendly and polite to me and very accommodating to answer a few questions. Keep it up! More
I had to wait beyond my appointment time for someone to come out, open the gate, and then receive my car. It was suggested that I purchase a wheel alignment (that wasn't covered by the maintenance package) come out, open the gate, and then receive my car. It was suggested that I purchase a wheel alignment (that wasn't covered by the maintenance package), and after looking it up on Google appears to be a common method for dealerships to get more money. Ultimately, after declining the suggestion and waiting for over an hour for less than an oil change, I was given my car back and informed that the car wash was shut down for the day. It helped to think that it was a free visit, even though I knew that I had already paid for the maintenance package. I will of course continue to have my car serviced there, and decline any obvious suggestions for unnecessary services, until the maintenance package expires... then I'll take it day by day. I can say that the Toyota service department is miles above the Chevy service department. More
Dealership is great! Service representative Thomas is so helpful! Took my car in for a service light and he was kind and compassionate! Service representative Thomas is so helpful! Took my car in for a service light and he was kind and compassionate! More
Everyone Is professional, knowledgeable, and friendly. They do what they say they will do and do it in a timely manner and with a smile! They do what they say they will do and do it in a timely manner and with a smile! More