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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.6
771 Reviews

771 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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July 06, 2022

The dealership is good, but the service I got from the service department is not. More

by Liloandnilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray from service department
Jul 08, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

Jul 08, 2022 -

Liloandnilla responded

yes, I will call him

July 04, 2022

Easy on location and friendly service. i would like to recomend it Fast service and on time More

by garcia9703
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas sanchez
Jul 05, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future.

July 02, 2022

Good customer service nice and friendly staffs clean environment less wait time on for service More

by vic20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Jul 05, 2022 -

AutoNation Toyota Hayward responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 01, 2022

Bad customer service experiences each time I call to schedule an appointment. Some error was made on my car information that someone else's VIN information was set on my car. When I tried to inquire on More

by Jennifer C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown Name
Jul 04, 2022 -

AutoNation Toyota Hayward responded

Hi Jennifer, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

July 01, 2022

People are so helpful! and very organized im happy on there service.😊😊😊 and it’s very convenient for me because i live closer. More

by taco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Jul 04, 2022 -

AutoNation Toyota Hayward responded

Hi Taco, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 01, 2022

My service experience was exceptionally awesome. Thomas and Carlos the manager kept me up to date with my service and my car was delivered on time. Thank you guys. More

by Sunnybgreen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sanchez
Jul 04, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 30, 2022

Efficient and competent as usual. If they didn't do a good job, I would have not returned. More

by n8dbaker
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Jul 04, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

June 30, 2022

Bad service, no vary give you in answer , people with bad actitud , súper bad service More

by miguel-morales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All employees
Jul 04, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up. Take care!

June 23, 2022

On Wednesday June 22 I been there for just order new 🔑 but the service men wrote down my information not exactly, and he wrote down wrong my number, that's why after they done for my car, I can't get the More

by Leon Tran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't know his name
Jun 26, 2022 -

AutoNation Toyota Hayward responded

Hi Leon, we are deeply disappointed by your experience at AutoNation Toyota Hayward. Thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

June 23, 2022

Unfortunatley I had to wait to be greeted and it took a long time to do simple inspections. The waiting room is not monitored and we had a homeless man come in and be disruptive. More

by justine_m_g
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Jun 26, 2022 -

AutoNation Toyota Hayward responded

Hi, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

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