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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
696 Reviews

696 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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April 13, 2022

Shortest wait time so far for a scheduled maintenance. Excellent service as always. Will come back again. More

by oliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
Apr 15, 2022 -

AutoNation Toyota Hayward responded

Hi Oliver, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 11, 2022

Excellent service from Bryant. He was able to pull up data from my old dealer and suggest a few items that may be a little early based on mileage but since it's been a while since More

by ron.carino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Apr 14, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 11, 2022

Employees were polite and the service was done within the time limit as I was told. More

by ksattyma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Apr 14, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2022

Excellent Service by employee Qais. He has very great service when it comes to customers. Very well explained More

by JSingh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Qais
Apr 14, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Apr 14, 2022 -

JSingh responded

Excellent Service provided by Qais during my service.

April 10, 2022

They never charge me for something that isn’t necessary. Always get an appt promptly. More

by Felixthecat782
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Apr 13, 2022 -

AutoNation Toyota Hayward responded

Hi, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

April 07, 2022

I’ve been coming to Hayward Toyota for a few years now and I’m always taken care of! Thanks Fernando! More

by TRav4Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
Apr 10, 2022 -

AutoNation Toyota Hayward responded

Hi, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2022

Heidi from service helped me and she was outstanding. Friendly, proactive with my car and quick. I had an oil change, rotation of tires and there was something wrong with my timing belt that they fixed u More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Apr 10, 2022 -

AutoNation Toyota Hayward responded

Hello Danny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 05, 2022

Had an expired TSB on my 2009 hybrid. Was hoping they could take it up to corporate since it is a brake malfunction issue but dealer said it can't happen. Otherwise service is much better More

by Umar8278
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
Apr 07, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 04, 2022

My car had it's yearly inspection which was good but customer service could be better. More

by Jennifer C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Apr 06, 2022 -

AutoNation Toyota Hayward responded

Hi Jennifer, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

April 04, 2022

Bryant got my car within the 2 hours he had said originally. Made everything simple and easy. More

by Rudyruizgalarza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Macias
Apr 06, 2022 -

AutoNation Toyota Hayward responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. Thank you for leaving us this response!

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