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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
696 Reviews

696 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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May 02, 2022

Me gusta el servicio muy profesionales en lo que hacen lo unico que si va esperar su carro tiene que esperar mucho tiempo yo espere con 2 horas More

by Moy1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
May 06, 2022 -

AutoNation Toyota Hayward responded

¡Agradecemos que se haya tomado el tiempo para dejarnos una respuesta! Nos aseguraremos de transmitir sus comentarios al equipo, ya que siempre estamos buscando formas de mejorar. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

April 30, 2022

I had an appointment for a quick oil change on a Thursday morning (9am) when they are NOT busy at all should not take 2.5 hrs to do. Poor execution and no sense of urgency for the customer when it is not bu More

by you_tooo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Various
May 03, 2022 -

AutoNation Toyota Hayward responded

Hello, we are deeply disappointed by your experience at AutoNation Toyota Hayward. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

April 30, 2022

Thomas was the person who handled my experience. He was a great help and super polite. More

by shirebaggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
May 04, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 29, 2022

I got my first oil change here after driving cross country. Everyone seemed friendly. I enjoyed the cappuccino machine in the waiting room More

by Rmcrawford96
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
May 02, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 28, 2022

I brought my 2017 Toyota Camry SE in for 60K mile service because I was having issues with the dealer I was going to in Oakland and decided I needed a change. The service was nice enough at first and I was e More

by JH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryant
May 02, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We are deeply disappointed by your experience at AutoNation Toyota Hayward. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (510) 224-4854 to discuss what we can do to help.

April 28, 2022

Good services, good waiting room services, hope can short the waiting time in the future. More

by Esther
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Advisor
Apr 30, 2022 -

AutoNation Toyota Hayward responded

Hi Esther, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 28, 2022

Very courteous and informative and. helpfil. Did not. Leave me hanging on the car condition. Very prompt in getting auto back in the correct described condition. Thank yoju. More

by auntievi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Apr 30, 2022 -

AutoNation Toyota Hayward responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

April 27, 2022

I had great experience there, glad to meet Ray and was satisfied with the work that was done to my car. Thanks Auto Nation. More

by hortensia_harris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Apr 29, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 27, 2022

My service advisor Heidi is great. I will always request for her as my advisor. More

by johnfrusciante
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Brogan
Apr 29, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 26, 2022

Autonation Toyota Hayward provided great service. They let us know upfront what needed to be done and cost. They finished in half the time expected for service to be done which got us out and about w More

by Aira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot name. Filipino male assisting with service
Apr 29, 2022 -

AutoNation Toyota Hayward responded

Hi Aira, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk -- safe travels!

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