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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.3
629 Reviews

629 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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February 28, 2022

My guy Ray is a class employee for the company, takes cares or my truck at a great price! Take care of this man 👌🏾👍. Thanks again Ray! More

by 116klique
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Mar 04, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 27, 2022

I really enjoyed my experience here. Great service with nice people, they accept my request for a quick service and handover my car on time. More

by Anubhav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sanchez
Mar 02, 2022 -

AutoNation Toyota Hayward responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 24, 2022

I’ll recommend Autonation to all my friends and family. Great service! Thank you ray More

by G6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 26, 2022 -

AutoNation Toyota Hayward responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Hayward. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 24, 2022

TAKES TOO LONG EVEN U ARE WAITING THERE NO SHUTTLE AS WELL BUT GOOD CUSTOMER SERVICES More

by ASIF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
REBECCA
Feb 26, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

February 24, 2022

AutoNation Toyota, you folks probably need to hire more technicians, since, you don’t have enough time to clean/vacuum the interiors. I was surprised to see mud and dust on the car mats (same as prior serv More

by Vignesh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario
Feb 26, 2022 -

AutoNation Toyota Hayward responded

Hi Vignesh, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

February 22, 2022

I was told by the staff that the maintenance would take 2 hours, but I got my car back 4 hours later. Furthermore, the staff promised to give my car a wash, but when I got my car back 4 hours later, they cle More

by Customer
Recommend Dealer
No
Employees Worked With
Sanchez
Feb 25, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

February 22, 2022

Took my car for B1 service which is oil change and tires rotation. Picked it up when done and on my way home all the alarm came on like tire pressure alarm and all tires are all un even pressure. Didn’t cle More

by Marlene
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruiz
Feb 22, 2022 -

Marlene responded

Bad service maintenance!

February 22, 2022

I bought the service contract when I purchased the car. I have had three services. I had an 8:00 AM, appointment and I got to the dealership at 7:40 AM. I was able to leave my car at the appointment tim More

by Brusco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 25, 2022 -

AutoNation Toyota Hayward responded

Hello Brusco, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 22, 2022

4/5 but could be better. In and out no concern asked about my vehicle on my end. Bummed there's no rental or shuttle anymore. Could have asked if I had questions or concerns More

by ro
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 25, 2022 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

February 21, 2022

Nice, professional, timely and consistent. Thomas did a great job helping me get my services. More

by Dmayfield22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 24, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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