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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
630 Reviews

630 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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March 16, 2022

Thomas provided excellent customer service for my RAV4. He was professional, kind, and got the job done! He went above and beyond to assure I received quality service for my car. ToyotaNation Hayward shoul More

by wleo2828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sanchez
Mar 20, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 14, 2022

Very friendly customer service and always giving update on the status of the car service. More

by julykool03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Qais Mohsini
Mar 16, 2022 -

AutoNation Toyota Hayward responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 14, 2022

Very nice dealership. Make you feel a home. Very knowledgeable sales staff and service dept. More

by Hj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Mar 16, 2022 -

AutoNation Toyota Hayward responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 14, 2022

Service personnel are so helpful… always courteous and answer all my questions. They offer suggestions if I need further maintenance. More

by susanayers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Macias
Mar 16, 2022 -

AutoNation Toyota Hayward responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

March 14, 2022

Enjoyed the experience. Service advisor Heidi Brogan was extremely helpful and knowledgeable. Would want her in the future More

by tom.yee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Brogan
Mar 16, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 13, 2022

I brought my Toyota Sienna to replace my run flat tire tire. This is the dumbmiest idea that Toyota put in their vehicle. For a flat tire I had to pay $600 plus to replace a couple of tire when only one t More

by mangaccatronald
Customer Service
Recommend Dealer
No
Employees Worked With
Thomas
Mar 14, 2022 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

March 10, 2022

People are helpful and caring! I was very impressed with Mario who checked the tire pressure and pumped them up, all by himself, not asking a technician! Thanks, Mario!!! More

by motherwu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Mar 11, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 08, 2022

I am not satisfied about service, very bad service, technician that do my car , he doesn’t have experience and skills also. He take off rear seat but after reinstalling , he forgot install seat belt an More

by Thuong
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bryant Mavisor
Mar 11, 2022 -

AutoNation Toyota Hayward responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (510) 224-4854 so we can work towards a resolution. We look forward to hearing from you. Take care!

March 08, 2022

Heide the Service Advisor was the one help me to the Process of my 2021 RAV4, Fast & Reliable Service, Thanks Heidi More

by nesmit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi B.
Mar 11, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. We are always more than happy to assist you if anything else comes up. Take care!

March 07, 2022

Great service. I brought it in with electrical problems and the advisor/techs were very helpful. More

by oliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Mar 09, 2022 -

AutoNation Toyota Hayward responded

Hello Oliver, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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