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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
696 Reviews

696 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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May 25, 2022

Thank you for the service advisor, Ms. Heidi Brogan's professional service. She's very kind and helpful. I came in that day early in the morning for my car's recall service, but have to wa More

by Frank
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brogan, Heidi
May 26, 2022 -

AutoNation Toyota Hayward responded

Hello Frank, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2022

Friendly staff, good costumer service. Quick service, recommend to a friend for any services they want. More

by Roy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Marcias
May 25, 2022 -

AutoNation Toyota Hayward responded

Hi Roy, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future.

May 23, 2022

The service advisors are helpful, professional and patiently answered all of my questions. Scheduling for an appointment was also quite simple. The entire experience was a breeze which is key for some More

by leilani.valentino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My advisor goes by Q
May 25, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 20, 2022

Informative, courteous and great customer service. I’ve been doing business here for many years and was never disappointed. More

by deltaldomdoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi, Carlos
May 21, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 18, 2022

Todo muy bien y buen servicio el servicio al cliente muy bueno , los recomiendo un 100% More

by lalithasaldivar45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lurdig
May 23, 2022 -

AutoNation Toyota Hayward responded

Lalitha, gracias por tu evaluación positiva. Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. ¡Esperamos que nos considere nuevamente en el futuro!

May 18, 2022

Quick response at the moment I requested the service, all clear when he explained to me the problem with the car. More

by Marisol785
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Macias
May 21, 2022 -

AutoNation Toyota Hayward responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 17, 2022

Folks are knowledgeable and friendly, service is explained in every detail, and I know I'm going to get my car back in great shape. More

by Toyota Owner 75
Recommend Dealer
Yes
Employees Worked With
Sheila
May 20, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022

No courtesy shuttle anymore, bummer. Be prepared to wait for your car after paying for service. My experience was over 20 min and I got frustrated and asked for my keys to get my car mys More

by crushes.cymbal_0c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas
May 18, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

May 14, 2022

Being coming since 1993. Technicians said they check the routines. But notice they didn't refill my windshield reservoir, small thing, still they supposed to fill all the flu More

by fsandovalsept17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, service advisor
May 17, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2022

Friendly and efficient. honest with the wait times. clean facility and with good coffee and condiments More

by cardc23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
thomas
May 12, 2022 -

AutoNation Toyota Hayward responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

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