Back

AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
696 Reviews

696 Reviews of AutoNation Toyota Hayward Service Center - Service Center

Sort by
June 17, 2022

Service advisor was very helpful in detailing out service and pricing, service completed b4 promised time and you guys have excellent coffee More

by Sheiksali007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rom
Jun 20, 2022 -

AutoNation Toyota Hayward responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 15, 2022

Long wait time even though I had an appointment for oil change. It also took 3 visits to solve an issue with one of my windows More

by pippo5140
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Forgot
Jun 16, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

June 15, 2022

They treat me very nice , They are patience’s with people They keep the promise when the job is done More

by georgedirnu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 16, 2022 -

georgedirnu responded

They treat me very nice , They are patience’s with people They keep the promise when the job is done

June 15, 2022

I had a scheduled service with my Camry TRD, frustratingly enough, no one was available to help me at the time, despite me having this setup weeks ago (to make matters worse a walk in was servic More

by gpaulk3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Jun 16, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 11, 2022

My seatbelt buckle replacement was very quick. Fernando was awesome as always. Will come back. More

by oliver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 13, 2022 -

AutoNation Toyota Hayward responded

Hi Oliver, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 10, 2022

My latest service was a very quick and well organized process at a fair price. And while a couple of additional services were recommended, there was no pressure selling. More

by ken.goldman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
Jun 13, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 10, 2022

Heidi provide me exceptional customer service. She listened intently and explained the options available to me. More

by rocpb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Jun 13, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 09, 2022

Not very friendly if they are not your direct service manager. Service managers just try to up sale you on services that are unnecessary. $200 just to look at one thing under vehicle and give a price quo More

by 467jbe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Not sure they were all rude
Jun 12, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. Please call our General Manager at (510) 224-4854 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

June 08, 2022

Service is excellent every time with or without an appointment. I am always happy to have my car maintenance or repair there. As lol the staffs are friendly and courteous. More

by DAJJ168
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 09, 2022 -

AutoNation Toyota Hayward responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

June 07, 2022

It has been my dealer for the last 8 years! ! Good vibe and service as always...👍 More

by Lmencos25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 09, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

...
52
...