AutoNation Toyota Hayward Service Center - Service Center
Hayward, CA
659 Reviews of AutoNation Toyota Hayward Service Center - Service Center
After a thorough examination of my Prius, the Toyota mechanics were able to repair a problem that the Auto Body Shop, recommended by my insurance company, was unable to repair. mechanics were able to repair a problem that the Auto Body Shop, recommended by my insurance company, was unable to repair. More
I had an appointment for a quick oil change on a Thursday morning (9am) when they are NOT busy at all should not take 2.5 hrs to do. Poor execution and no sense of urgency for the customer when it is not bu morning (9am) when they are NOT busy at all should not take 2.5 hrs to do. Poor execution and no sense of urgency for the customer when it is not busy at all in the shop. The tech wait until the very 15 minutes before the promise time to start work and still went over 30 mins of promised time is unacceptable. More
I brought my 2017 Toyota Camry SE in for 60K mile service because I was having issues with the dealer I was going to in Oakland and decided I needed a change. The service was nice enough at first and I was e because I was having issues with the dealer I was going to in Oakland and decided I needed a change. The service was nice enough at first and I was even offered financing for the service, which was a relief. The only complain that I have is that, after being at the service center all day (11am to 5pm), I was not pleased with the fact that the service department did not bother to retrieve my car when it was finished and basically went home. I had to find someone to not only figure out where the keys to my car were, but also find the car itself and bring it to me. When I finally got the vehicle, it didn't even have the customary service sticker in the window which tells you when your next service is going to be. That made me question was the car even really finished or not? That being said, I would definitely have to think twice about going back to AutoNation Toyota Hayward just based on that experience at the end of a long day of waiting. More
Very courteous and informative and. helpfil. Did not. Leave me hanging on the car condition. Very prompt in getting auto back in the correct described condition. Thank yoju. helpfil. Did not. Leave me hanging on the car condition. Very prompt in getting auto back in the correct described condition. Thank yoju. More