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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
631 Reviews

631 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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April 07, 2022

I’ve been coming to Hayward Toyota for a few years now and I’m always taken care of! Thanks Fernando! More

by TRav4Happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
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Apr 10, 2022 -

AutoNation Toyota Hayward responded

Hi, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 06, 2022

Heidi from service helped me and she was outstanding. Friendly, proactive with my car and quick. I had an oil change, rotation of tires and there was something wrong with my timing belt that they fixed u More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
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Apr 10, 2022 -

AutoNation Toyota Hayward responded

Hello Danny, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 05, 2022

Had an expired TSB on my 2009 hybrid. Was hoping they could take it up to corporate since it is a brake malfunction issue but dealer said it can't happen. Otherwise service is much better More

by Umar8278
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
N/A
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Apr 07, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

April 04, 2022

My car had it's yearly inspection which was good but customer service could be better. More

by Jennifer C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
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Apr 06, 2022 -

AutoNation Toyota Hayward responded

Hi Jennifer, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

April 04, 2022

Bryant got my car within the 2 hours he had said originally. Made everything simple and easy. More

by Rudyruizgalarza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Macias
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Apr 06, 2022 -

AutoNation Toyota Hayward responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. Thank you for leaving us this response!

April 04, 2022

People in this dealership were very helpful, Rebecca was made everything possible to get a good service, thank you More

by ranchera00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebeca
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Apr 07, 2022 -

AutoNation Toyota Hayward responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 03, 2022

Mr Fernando Ortiz was phenomenal. He knows his cars.. Will definitely be back:) Thx Fernando:) More

by colekisha365
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr Fernando Ortiz
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Apr 05, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 01, 2022

It’s got that clean restroom and waiting place while car is serviced. The staff has been friendly and polite to me and very accommodating to answer a few questions. Keep it up! More

by Lemonade
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebekkah
Report | Print
Apr 05, 2022 -

AutoNation Toyota Hayward responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

March 30, 2022

Dealership is great! Service representative Thomas is so helpful! Took my car in for a service light and he was kind and compassionate! More

by JB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Apr 04, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your kind review; we are happy to pass along your comments to Thomas here at AutoNation Toyota Hayward! Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2022

Excellent service friendly staff reasonable prices and close to my home Would recommend to family and friends More

by PetersAlva02
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
Report | Print
Apr 04, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future.

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