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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
659 Reviews

659 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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May 16, 2022

No courtesy shuttle anymore, bummer. Be prepared to wait for your car after paying for service. My experience was over 20 min and I got frustrated and asked for my keys to get my car mys More

by crushes.cymbal_0c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas
May 18, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

May 14, 2022

Being coming since 1993. Technicians said they check the routines. But notice they didn't refill my windshield reservoir, small thing, still they supposed to fill all the flu More

by fsandovalsept17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas, service advisor
May 17, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

May 10, 2022

Friendly and efficient. honest with the wait times. clean facility and with good coffee and condiments More

by cardc23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
thomas
May 12, 2022 -

AutoNation Toyota Hayward responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

May 10, 2022

Everyone hates when you have to take your car in for major work but my customer service worker, Rebecca Williams (no relation) eased my anxiety. I had to get the work done but she put my mind at ease by More

by Stephanie W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Williams
May 12, 2022 -

AutoNation Toyota Hayward responded

Hi Stephanie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

May 10, 2022

GREAT CUSTOMER SERVICE . . GREAT DEALERSHIP .. WILL TELL FRIENDS TO TAKE THERE CARS OR BUY A CAR THERE More

by allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
NONE
May 12, 2022 -

AutoNation Toyota Hayward responded

Hi Allen, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 12, 2022 -

allen responded

Great Customer service .........Alsways has car ready in time

May 09, 2022

Been going to AutoNation Toyota Hayward for probably 20+ years always great services... Thank you More

by geos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot the name
May 09, 2022 -

geos responded

Thank for your services

May 09, 2022

Very helpful,accompdating and good customer service. .my appoinment is on time and did not wait longer.. More

by Sybil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
May 12, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 07, 2022

GOOD PEOPLE. VERY HELPFUL. VERY GOOD SERVICE. SEATS IN THE WAITING ROOM WAS VERY CONFORITFUL. More

by JOHN WALKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
RAY ***
May 10, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

May 10, 2022 -

JOHN WALKER responded

The only negative comment I have is that technician that worked on my car didn't notice that the two shucks that keep my hood up when it's raised up. I was told when I brought my car back; I was told they needed to be replaced. I am now waiting for the parts.

May 06, 2022

Excellent customer service and superb work on my car. I have utilized this dealership for over 20 years because they are excellent. Mario was efficient and knowledgeable about my car, and he was friendly More

by Rene'
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
May 09, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mario here at AutoNation Toyota Hayward! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 06, 2022

Purchased my Tundra 2012 at Toyota of Hayward , and to this day the team at Toyota has been above and beyond exceeding my expectations and have shown a genuine interest in the upkeep of my truck More

by Cboyle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
May 09, 2022 -

AutoNation Toyota Hayward responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

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