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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
696 Reviews

696 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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August 02, 2022

Excellent service department, my technical advisor Heidi Brogan she is the best. Very effecient, friendly and customer oriented. More

by farzinmaghoul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Brogan
Aug 04, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Hayward! Please don't hesitate to reach out if there's anything additional we can do for you.

August 02, 2022

The service provider was very knowledgeable, polite and helpful with my service and service questions. More

by angela.dorothy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Macias
Aug 04, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Toyota Hayward! Please don't hesitate to reach out if there's anything additional we can do for you.

August 01, 2022

The representative was very helpful, nice and friendly. Even though my car took 3 weeks to fix it, because the shortage of parts, it was nice to have continuing updates from the representative. More

by tammyleeawngo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Aug 04, 2022 -

AutoNation Toyota Hayward responded

Hello, We are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 01, 2022

I was very pleased. Usually they offer needed services same day but they were booked up so I was accommodated to return the next day to place my rear brake pads. Every More

by Julie.W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Aug 04, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 29, 2022

very accomodating and Thomas knowledgeable to answer my questions. explaining to me what are those relevent needed to do for my car. More

by vianski_dy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 02, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

July 28, 2022

i wish they had instructions or signs so you know what to do when you get to the dealership. you can be standing there and not knowing where to go. i’ve been to other dealerships and they either approach you More

by broderrick2001
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Aug 02, 2022 -

AutoNation Toyota Hayward responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 28, 2022

They told me I would get an inspection report, and they didn't give me one. When I asked for it, both in person and in writing, no response. Their own follow up emails I ask for one, nothing! They may r More

by cjmdev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Aug 02, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. We have shared your experience with our management team for review and follow up.

July 28, 2022

I can’t explained how happy and grateful I am to all the people who works there, especially on the services section. Shout out to Miss Heidi brogan and the rest of her team! More

by Dgalang88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Aug 02, 2022 -

AutoNation Toyota Hayward responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2022

Thomas was great and helped me with my cars needs! Reliable, trustworthy service. Will be back. More

by Cindy M.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sanchez
Jul 30, 2022 -

AutoNation Toyota Hayward responded

Hello Cindy, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

July 25, 2022

Auto Nation Toyota Hayward is a very nice dealership. They keep their clients happy and they stay in constant contact with you regarding your car throughout the day. Customer service is really good and More

by valoriaw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Jul 28, 2022 -

AutoNation Toyota Hayward responded

Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

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