AutoNation Toyota Hayward Service Center - Service Center
Hayward, CA
659 Reviews of AutoNation Toyota Hayward Service Center - Service Center
My service experience was exceptionally awesome. Thomas and Carlos the manager kept me up to date with my service and my car was delivered on time. Thank you guys. Thomas and Carlos the manager kept me up to date with my service and my car was delivered on time. Thank you guys. More
Bad customer service experiences each time I call to schedule an appointment. Some error was made on my car information that someone else's VIN information was set on my car. When I tried to inquire on schedule an appointment. Some error was made on my car information that someone else's VIN information was set on my car. When I tried to inquire on this question, I was left in the air. I had to call back to the office to check in even though I was assured someone would reach out to me. When I did call back, I was not helped in a kind manner. Additionally, some administrative error happened that attached my phone number to ten other cars that were not mine... They need to change the way they treat customers once they've bought the car... More
Unfortunatley I had to wait to be greeted and it took a long time to do simple inspections. The waiting room is not monitored and we had a homeless man come in and be disruptive. long time to do simple inspections. The waiting room is not monitored and we had a homeless man come in and be disruptive. More
On Wednesday June 22 I been there for just order new 🔑 but the service men wrote down my information not exactly, and he wrote down wrong my number, that's why after they done for my car, I can't get the but the service men wrote down my information not exactly, and he wrote down wrong my number, that's why after they done for my car, I can't get the call for service office, and they never email me, they let me waiting there three hours, service so bad. More
Close to home. Friendly staff. Finish work in timely manner. Everyone I bought my car, I never take it anywhere but to Toyota dealer at mission in Hayward. Friendly staff. Finish work in timely manner. Everyone I bought my car, I never take it anywhere but to Toyota dealer at mission in Hayward. More