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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
697 Reviews

697 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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August 28, 2022

I bought my car here. Have been having my car serviced here since 2003. Never again! Not sure what has changed, but I received zero Customer Service, and after about a mon More

by Connie Brito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos and Fernando
Sep 03, 2022 -

AutoNation Toyota Hayward responded

Hi Connie, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (510) 224-4854 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 27, 2022

I recommend to everyone to visit auto nation toyota in Hayward. the service is very good and the employees are friendly More

by Dimengo1482
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Sep 01, 2022 -

AutoNation Toyota Hayward responded

Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future.

August 27, 2022

Service was good but needs improvement on time of service for cars.. customers don’t need to wait for their car all day to get done. More

by arvind200880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Sep 01, 2022 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 26, 2022

The staff were courteous and accommodating. For instance I inquired about seat cover installation. Bryant didn’t know the answer so went to the service department and got the answer. He was u More

by Don’t have one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Aug 30, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

I brought my vehicle here for regular maintenance and just had an awesome experience with my service advisor Q. He just made everything smooth, convenient and easy for me! He was simply excellent! More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Advisor “Q”
Aug 30, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2022

Visited dealer for 13 years since I bought my first car with them and I always receive a good customer service. All services and repairs always get done at AutoNation Hayward Toyota. More

by meraryjuarez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando
Aug 31, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Hayward. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

August 26, 2022

I have oil change this time in Hayward Toyota dealer, I didn’t have good experience previously, but this time I have great service advisor Mr.Q he did very good service for me this time. The car wash was g More

by Tim W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Q ( sorry I didn’t have full name right now)
Aug 31, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

My camry Hybrid stopped suddenly and the car was towed to AutoNAtion Toyota Hayward and it was repaired on the next day morning and I was able to continue my trip to Chicago to drop my son at College. Great More

by Chandrasekaran Raman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca Williams
Aug 31, 2022 -

AutoNation Toyota Hayward responded

Hello Chandrasekaran, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

Excelente profesional nice ontime good comunicación good service clean work services time the place it’s clean More

by ameliaflores539
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray Abasi
Aug 31, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2022

Horrible experience and service. I would not return. Customer service was poor: employee complained and for his protection he asked me to sign receipt form for declining service even More

by azapf
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mario Caceres
Aug 26, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

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