AutoNation Toyota Hayward Service Center - Service Center

Bryant Macias was my service advisor and he was great! He was honest and helped me out even though I didn’t have an appointment. He answered all my questions and didn’t make me feel like I was wasting his He was honest and helped me out even though I didn’t have an appointment. He answered all my questions and didn’t make me feel like I was wasting his time. I will definitely be back! Thank you Bryant for everything. More

Fast service, courteous, friendly representative, clean waiting room with in house coffee, Fernando the best waiting room with in house coffee, Fernando the best More

They keep up with technology which makes getting service fast, efficient and easy. They also have a nice service area for drop off and pickup. fast, efficient and easy. They also have a nice service area for drop off and pickup. More

The service is quick and great! I appreciate Bryan for helping me get my car serviced when there was a scheduling error (my fault). I would of gave it a 5 star but my front frame li I appreciate Bryan for helping me get my car serviced when there was a scheduling error (my fault). I would of gave it a 5 star but my front frame license was bent while in the hands of Toyota but they were quick in resolving it. More

Visited the dealership to have my tire fixed. Management was watching the football and not paying attention to customers. I had to literally go ask every single person to find out who could assis Management was watching the football and not paying attention to customers. I had to literally go ask every single person to find out who could assist me. Today, its 1:00pm and after several calls I still don't know who is going to fix my car and at around what time it will be fixed. More

When I arrived Personnel was Organized efficient and knowledge to help customers and a considerable time I was served. knowledge to help customers and a considerable time I was served. More

Un supervisor nesesita revisar los carros antes de entregarlos para corregirlos herrores y entregar los carros bien entregarlos para corregirlos herrores y entregar los carros bien More

All employee are professional and reliable! Best service center! And after every service they wash my car (exterior) Best service center! And after every service they wash my car (exterior) More

Great customer service. Clearly explained what my car needed to be checked. Easy to make appointments Clearly explained what my car needed to be checked. Easy to make appointments More

I needed a simple oil change. I was told it would take 2-3 hours. In 3.5 hours, without any updates, I started asking when my car would be ready. Promised 20 more minutes became 1 I was told it would take 2-3 hours. In 3.5 hours, without any updates, I started asking when my car would be ready. Promised 20 more minutes became 1+ more hour. 15 min paperwork and I could finally get my car in exactly 5 hours after I arrived at the service. Too long, too expensive, and no updates during service. I'll never come back and never recommend it to anyone. It is always much better to use a local auto service. More