AutoNation Toyota Hayward Service Center - Service Center
Hayward, CA
633 Reviews of AutoNation Toyota Hayward Service Center - Service Center
Excellent dealership, clean and efficient. My service advisor was excellent, personal and very knowledgeable. I will certainly be coming back and asking for Fernando. Also, they offered Lift s My service advisor was excellent, personal and very knowledgeable. I will certainly be coming back and asking for Fernando. Also, they offered Lift service and even had my car washed on the outside. More
I was a walk-in, it took 7 days to get my car fixed. On the 6th day they finally offered me a rental. They kept me in the loop, but they are a very location! Seven days without a vehicle was hard. Howev On the 6th day they finally offered me a rental. They kept me in the loop, but they are a very location! Seven days without a vehicle was hard. However, the work they did was great so far. The car runs like a champ! The car needs more work but one cost at a time for us! We will be back, hopefully, our next experience will not take as long! More
Mario, the guy in service was very nice. He helped me with my truck,was friendly and did all the paperwork fast and he explained very clear. Thank you He helped me with my truck,was friendly and did all the paperwork fast and he explained very clear. Thank you More
I bought my car here. Have been having my car serviced here since 2003. Never again! Not sure what has changed, but I received zero Customer Service, and after about a mon Have been having my car serviced here since 2003. Never again! Not sure what has changed, but I received zero Customer Service, and after about a month of trying to get my issue repaired, it still is not. The incompetence was jaw dropping. I will take my business elsewhere. This is just a heads up for anyone looking for a business with good customer service and trained professionals, this is not that company. More
The staff were courteous and accommodating. For instance I inquired about seat cover installation. Bryant didn’t know the answer so went to the service department and got the answer. He was u For instance I inquired about seat cover installation. Bryant didn’t know the answer so went to the service department and got the answer. He was up front about how long the car maintenance was going to take. The waiting room was comfortable. Overall, a good experience. More