AutoNation Toyota Hayward Service Center - Service Center

Service was good but the never contacted me to let me know my car was ready. know my car was ready. More

Excellent customer service by Mario he helped me on my daughter’s car service thanks daughter’s car service thanks More

Bad communication between customer and service manager. I dropped off my trucks for a major repair under an insurance claim. It was there for over 2-3 months. As far a the Toyota product I traded in the ve I dropped off my trucks for a major repair under an insurance claim. It was there for over 2-3 months. As far a the Toyota product I traded in the vehicle for another truck which I never purchase a Toyota product ever I never want to experience what i experience with the dealership and Toyota as well. More

Service is wonderful. The representative Bryant and the manager were accommodating and they even paid for my rental car at Enterprise because of the unforeseen situation. The representative Bryant and the manager were accommodating and they even paid for my rental car at Enterprise because of the unforeseen situation. Only thing is I hope they don’t forget to return the rental car at Enterprise so I get my $100 deposit back. More

Very nice and friendly staff, no waiting time service on time and very good service I’m satisfied with auto nation Toyota Hayward. Thank you time and very good service I’m satisfied with auto nation Toyota Hayward. Thank you More

excellent service, time and quality; highly qualified staff. there is a lot of confidence that your car will come out in better conditions. staff. there is a lot of confidence that your car will come out in better conditions. More

I had a pleasant experience at Hayward Toyota on Halloween and on Tuesday, November 1, 2022. I first got my annual checkup with oil change and tire rotation etc. The next morning I went back to h Halloween and on Tuesday, November 1, 2022. I first got my annual checkup with oil change and tire rotation etc. The next morning I went back to have the shield installed to cover my catalytic converter. Both Carlos and Mario in the service department were very helpful by explaining what was going on and when I could expect my 2021 Corolla to be finished. Kudos to you two guys and I look forward to seeing you next year. Steve Taft More

Everything was great, turned in a tire that had a nail in it got my tire pretty quick with Bryant the salesman. But when I went in to get it done Brian was on time everything was good until they took 4 1/2 h it got my tire pretty quick with Bryant the salesman. But when I went in to get it done Brian was on time everything was good until they took 4 1/2 hours to change one tire and they were not busy at all and the guy put my tire in the back of my Seat of my car was not happy about that,. When I saw the guy or I should say kid come over to the next garage and get help from another person it look like he didn’t know what he was doing and that is probably why it took 4 1/2 hours to change one tire That was ridiculous!! And no it was not Bryant the salesman’s fault he checked on it three times and kept me involved not very pleased with the service I got from the mechanics More

I had sticker shock to replace the key in my car 200 for the key and 500 for labor is that for real? Not happy the key and 500 for labor is that for real? Not happy More

My appointment was for 7am and was scheduled for a tire rotation and MPI only, no oil change. It took two and a half hours for my car to be finished and I had specifically requested that my tire pressures rotation and MPI only, no oil change. It took two and a half hours for my car to be finished and I had specifically requested that my tire pressures be left alone because I have nitrogen in my tires and they were already balanced and al the desired pressures. This request was written on the front of the paperwork that went to the garage, and you can already guess that they adjusted my tire pressures and I had to take additional time later that day to readjust them at Costco. More