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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
633 Reviews

633 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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September 03, 2022

Friendly easy Access for me because is close to my house I can make appointment when I need it More

by mmercado01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebeca
Sep 07, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 02, 2022

They are easy to talk about getting the deals on the car and car service is on point More

by francismaru08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mohsini
Sep 07, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 02, 2022

Heidi was Very professional and knowledgable and very personable. My Rav 4 was in good hands! More

by Ruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Sep 07, 2022 -

AutoNation Toyota Hayward responded

Hi Ruby, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 01, 2022

Excellent dealership, clean and efficient. My service advisor was excellent, personal and very knowledgeable. I will certainly be coming back and asking for Fernando. Also, they offered Lift s More

by Barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
Sep 06, 2022 -

AutoNation Toyota Hayward responded

Barbara, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2022

I was a walk-in, it took 7 days to get my car fixed. On the 6th day they finally offered me a rental. They kept me in the loop, but they are a very location! Seven days without a vehicle was hard. Howev More

by RP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Macias
Sep 06, 2022 -

AutoNation Toyota Hayward responded

Thank you for taking the time to share your feedback with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (510) 224-4854 to discuss what we can do to help.

August 30, 2022

Mario, the guy in service was very nice. He helped me with my truck,was friendly and did all the paperwork fast and he explained very clear. Thank you More

by veronica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario
Sep 04, 2022 -

AutoNation Toyota Hayward responded

Hi Veronica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 28, 2022

I bought my car here. Have been having my car serviced here since 2003. Never again! Not sure what has changed, but I received zero Customer Service, and after about a mon More

by Connie Brito
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carlos and Fernando
Sep 03, 2022 -

AutoNation Toyota Hayward responded

Hi Connie, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (510) 224-4854 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

August 27, 2022

I recommend to everyone to visit auto nation toyota in Hayward. the service is very good and the employees are friendly More

by Dimengo1482
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember the name
Sep 01, 2022 -

AutoNation Toyota Hayward responded

Hi, we are very happy we could provide you with a positive experience! We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future.

August 27, 2022

Service was good but needs improvement on time of service for cars.. customers don’t need to wait for their car all day to get done. More

by arvind200880
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Sep 01, 2022 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 26, 2022

The staff were courteous and accommodating. For instance I inquired about seat cover installation. Bryant didn’t know the answer so went to the service department and got the answer. He was u More

by Don’t have one
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Aug 30, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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