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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
698 Reviews

698 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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November 29, 2022

Had an appointment @10am for Tuesday rotation and finished at 2:00. Horrible service and time. Horrible More

by miggylo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Nov 30, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. If you are willing, please call our General Manager at (510) 224-4854 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 28, 2022

Prices keep going up I did the work still a charge just diagnostic. I had fixed the same problem a year ago that same TRC light came on. I normally get a paper that tells you how your brakes in the outcome More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Nov 29, 2022 -

AutoNation Toyota Hayward responded

Hi Patty, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

November 25, 2022

Dealer ship is good but waiting time for service is too long, that is way I brought this car in for service after 3 years. Your revenue could increase if I don't have to wait for a oil change and minor ser More

by ajaychand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no name remembered
Nov 26, 2022 -

AutoNation Toyota Hayward responded

Hello Ajay, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for leaving feedback. Please reach out to us at (510) 224-4854 so we may identify ways to improve your experience.

November 25, 2022

Great customer service. Assistant was very helpful and respectful. Got the service appointment according to my needs and my time. More

by Miracle4isai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Nov 26, 2022 -

AutoNation Toyota Hayward responded

Hello, We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

November 24, 2022

great experience, nice, polite staff, convenient location, all in all, they did great jobs, happy with their services, will come back again for service within 6 months or so, greatly appreciated More

by ZTAN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Nov 26, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 24, 2022

Son profesionales y los trabajadores son amables la atención es buena está es una de las razones por que llevo mi vehículo ahí More

by Aguilaazul1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Nov 25, 2022 -

AutoNation Toyota Hayward responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar! ¡Cuídate!

November 21, 2022

For some reason, there was a long queue of customers before the thanksgiving break. The team still managed to provide quick service. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
Nov 24, 2022 -

AutoNation Toyota Hayward responded

Hello Eric, We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 21, 2022

Prompt, courteous staff, thorough. Pleasant waiting environment. Responsive to my many questions. Upfront about costs.cleaned my car More

by helenoertle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Nov 24, 2022 -

AutoNation Toyota Hayward responded

Hello Helen, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Toyota Hayward.

November 19, 2022

Not happy with the service I got . Not a good job. Told me I had a bad front tire . The tire on the car is new . Did a bad inspection on the car. They told me the tire was at 3mm. More

by Righterdonald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
You check
Nov 23, 2022 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (510) 224-4854 to discuss what we can do to help.

November 17, 2022

The advisor was knowledgeable. He explain what needs to be done to my old truck and went an extra mile replacing battery terminal and replacing the battery. But after the battery w More

by unwanted.jnk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Nov 22, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

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