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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
698 Reviews

698 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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December 08, 2022

made me wait for 4 1/2 hrs just muti point & tire rotation & change oil More

by dbi811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rey Abassi
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Dec 12, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4854 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 06, 2022

Exelente atención muy amables y disponibilidad. Aunque tomo 2 días la reparación el carro quedo en óptimas condiciones. Recomiendo ampliamwnte su servicio More

by Judith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No lo se
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Dec 11, 2022 -

AutoNation Toyota Hayward responded

Hola Judith, nos exigimos mucho a nosotros mismos así que es gratificante saber que tuviste una gran experiencia con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Cuídate en la carretera!

December 06, 2022

Very excellent staff with very good customer service provided. Went above and beyond with her service. Highly recommended More

by JSingh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
Report | Print
Dec 11, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 06, 2022

Hayward Toyota & their staff was very Professional and courteous- definitely recommend them to friends, family More

by Aimal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Saldavar and Q
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Dec 11, 2022 -

AutoNation Toyota Hayward responded

Hi Aimal, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

December 03, 2022

Dealership personnel are courteous and service is efficient. Also, I am able to schedule at times convenient to me. And best, they do quality work. More

by lydiamccloskey9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam
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Dec 06, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 02, 2022

They were professional at servicing my car. They had also provided a ride service for me while I waited and they picked me up from home when my car was completed- free of charge. More

by JeremyM88D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando R.
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Dec 04, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2022

appointment@9:20. Arrieved @9:00. Gave the Key to serviced @9:35. The car was finished @12:30 Is that means not enough mechanics? Thanks any way. More

by arlly66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain
Report | Print
Dec 02, 2022 -

AutoNation Toyota Hayward responded

Hello, Thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2022

The staff are professional and courteous, and my car is usually completed in a timely manner. The waiting area is comfortable and expensive, so I can get work done during the repairs. More

by Sean Connolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Caceres
Report | Print
Dec 02, 2022 -

AutoNation Toyota Hayward responded

Hello, We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

November 30, 2022

I bought our 2020 Toyota Corolla from this dealer and since then they have been servicing its maintenance I have been fully satisfied with their customer service and I will recommend this dealer to my re More

by joel.enriquez46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Brogan, Abasi Rohit
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Dec 01, 2022 -

AutoNation Toyota Hayward responded

Hello Joel, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Dec 01, 2022 -

joel.enriquez46 responded

You’re very much welcome

November 29, 2022

The members on costumer service need more help because they has many costumers en they cant atended fast More

by daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I not pay atención on names
Report | Print
Dec 01, 2022 -

AutoNation Toyota Hayward responded

Daniel, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

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