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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
633 Reviews

633 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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November 03, 2022

Very nice and friendly staff, no waiting time service on time and very good service I’m satisfied with auto nation Toyota Hayward. Thank you More

by Skmehanger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario , Lisa Parasrami
Nov 11, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2022

excellent service, time and quality; highly qualified staff. there is a lot of confidence that your car will come out in better conditions. More

by Ivan Castillo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 11, 2022 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 02, 2022

Everything was great, turned in a tire that had a nail in it got my tire pretty quick with Bryant the salesman. But when I went in to get it done Brian was on time everything was good until they took 4 1/2 h More

by mikeluiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know his name but it was a young McCanna changing tires, Lisa Parasrami
Nov 11, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

November 02, 2022

I had a pleasant experience at Hayward Toyota on Halloween and on Tuesday, November 1, 2022. I first got my annual checkup with oil change and tire rotation etc. The next morning I went back to h More

by STEVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 09, 2022 -

AutoNation Toyota Hayward responded

Hi Steve, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 30, 2022

I had sticker shock to replace the key in my car 200 for the key and 500 for labor is that for real? Not happy More

by Chavez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 07, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2022

My appointment was for 7am and was scheduled for a tire rotation and MPI only, no oil change. It took two and a half hours for my car to be finished and I had specifically requested that my tire pressures More

by ceeglass69
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Heidi, Lisa Parasrami
Nov 04, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (510) 224-4854 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

Nov 10, 2022 -

ceeglass69 responded

I called and asked for the general manager, was transferred to voicemail where I left a callback message. That was almost a week ago and I still haven't heard back from anyone.

October 27, 2022

Bryant Macias was my service advisor and he was great! He was honest and helped me out even though I didn’t have an appointment. He answered all my questions and didn’t make me feel like I was wasting his More

by Andrea24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Macias
Nov 04, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

October 27, 2022

Fast service, courteous, friendly representative, clean waiting room with in house coffee, Fernando the best More

by art Hermoso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
Nov 04, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

October 26, 2022

They keep up with technology which makes getting service fast, efficient and easy. They also have a nice service area for drop off and pickup. More

by blecoze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Nov 04, 2022 -

AutoNation Toyota Hayward responded

Hi, your comments keep us motivated and working hard for all our guests! Feel free to stop by if you ever need any more help.

October 25, 2022

The service is quick and great! I appreciate Bryan for helping me get my car serviced when there was a scheduling error (my fault). I would of gave it a 5 star but my front frame li More

by carlamolina22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Nov 01, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

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