AutoNation Toyota Hayward Service Center - Service Center

Good customer service, you can feel the good heath of the toyota car after service. Overall value for service. the toyota car after service. Overall value for service. More

Dealership was okay when I bought my highlander 2021. But going bad for service it is horrible. I called on phone and could not get a service appointment. I went in person and one of the service associat But going bad for service it is horrible. I called on phone and could not get a service appointment. I went in person and one of the service associates did some paper work and claimed I have a date for the next friday 10 am. I asked him for a print out and he said they can get it out with my number I do not need the print out. I got there 10am on friday I did not have an appointment. The other service employees were giving me an attitude as if I did not pay for the service or I did not have an appointment. As though they were doing me a favor. They got to attend to me long after one hour after attending to others. My car was not washed after servicing they returned it to me dirty. I hope in my life never to return there to service my car again. Service staff attitude was very horrible, not supportive. More

Since i got my Tacoma from this dealership in 2020, I’ve always have vehicle serviced by them so far I’ve no issues. would I recommend this dealership? yes i would. good luck! always have vehicle serviced by them so far I’ve no issues. would I recommend this dealership? yes i would. good luck! More

Very prompt, thorough and knowledgeable. No delays in returning the car. Cashiers were very nice. No delays in returning the car. Cashiers were very nice. More

Had very bad experience in this visit. I had appointment at 10:40 got checked in 11:40 people coming after me got service before me some how . Never going back again this place I had appointment at 10:40 got checked in 11:40 people coming after me got service before me some how . Never going back again this place More

Very smooth handling of an unusual problem requiring additional warantee communication with HQ. Good interaction starting with Service Front Desk Lady, then 2 other people. additional warantee communication with HQ. Good interaction starting with Service Front Desk Lady, then 2 other people. More

I have been going there for years , they have great customer service.. very nice people customer service.. very nice people More

Everyone was attentive and kind. The only thing was that I was scheduled for 9am service and was seen at 9:40am so didn’t like the wait but everything else was okay. The only thing was that I was scheduled for 9am service and was seen at 9:40am so didn’t like the wait but everything else was okay. More

I was there to diagnose squeaking sound from trunk. They did diagnosis and said i have to change struts. But when i went to change struts in another shop as dealer’s quote was expensive, the other shop They did diagnosis and said i have to change struts. But when i went to change struts in another shop as dealer’s quote was expensive, the other shop said it was not struts and he fixed my car for free. I paid $220 and waited 5 hours for nothing. More

Second time bringing my car here for an oil change service. Really like the lady who was the service advisor, but it’s not her fault that the dealership employs others who aren’t as enthused with thei service. Really like the lady who was the service advisor, but it’s not her fault that the dealership employs others who aren’t as enthused with their jobs. More