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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
697 Reviews

697 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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March 02, 2023

I've been taking my 2014 FJ Cruiser to this dealership since I purchased it from them in 2014. All I have to say is all positive. I would recommend them highly. More

by idocj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Mar 06, 2023 -

AutoNation Toyota Hayward responded

Hello, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future.

February 26, 2023

Brian is patient and understanding of what we need for the service.of my car. More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 03, 2023 -

AutoNation Toyota Hayward responded

Hi Ronnie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 24, 2023

I've purchased numerous vehicles and this selling process bybfar took longer than any purchasing experience. It took the whole afternoon. Couldn't get an appointment. When I finally did and showed up, n More

by smlns2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio Ramirez
Feb 28, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (510) 224-4854 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 23, 2023

Facility was clean and service workers were professional. No complaints were to be noted when I had visited at opening time. More

by mijimaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 27, 2023 -

AutoNation Toyota Hayward responded

Hi Mijimaru, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 14, 2023

Rated average cause other dealerships have shuttles. I wish they had the shuttle like before, it was really convenient to be dropped off at home or BART, etc. It would be a real breaker for me if I live More

by dB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not employee related
Feb 18, 2023 -

AutoNation Toyota Hayward responded

Hi Db, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

February 13, 2023

I have always love to go to the AutoNation Toyota in Hayward because we purchased our car there. They are always helpful and friendly and I do highly recommend them. More

by DAJJ168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Feb 16, 2023 -

AutoNation Toyota Hayward responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Hayward. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 10, 2023

Well run organization. With a friendly staff. No hard sell of services. Advisor Knowledgeable and kept update before and after repair and services were completed. More

by LightairWalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
Feb 13, 2023 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2023

Excelente friendly service on Time would recommend i always take my car for service thank you to autonation service team More

by Angelica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Feb 12, 2023 -

AutoNation Toyota Hayward responded

Hi Angelica, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 06, 2023

I changed my car’s oil and did tire rotation. Had a great experience with awesome customer service. More

by RohMoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 08, 2023 -

AutoNation Toyota Hayward responded

Hi Rohmoh, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

My Toyota Corolla was purchased in 2020 with 5 services under the coverage. With the pandemic closures, I serviced 3 times once the service center opened up. When I went over to do the 4th service,, 2 week More

by sanders2003
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
Feb 03, 2023 -

AutoNation Toyota Hayward responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (510) 224-4854 when you can so we can address this situation directly. Thank you and have a great day.

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