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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
633 Reviews

633 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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December 02, 2022

They were professional at servicing my car. They had also provided a ride service for me while I waited and they picked me up from home when my car was completed- free of charge. More

by JeremyM88D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando R.
Dec 04, 2022 -

AutoNation Toyota Hayward responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

December 01, 2022

appointment@9:20. Arrieved @9:00. Gave the Key to serviced @9:35. The car was finished @12:30 Is that means not enough mechanics? Thanks any way. More

by arlly66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brain
Dec 02, 2022 -

AutoNation Toyota Hayward responded

Hello, Thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

December 01, 2022

The staff are professional and courteous, and my car is usually completed in a timely manner. The waiting area is comfortable and expensive, so I can get work done during the repairs. More

by Sean Connolly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Caceres
Dec 02, 2022 -

AutoNation Toyota Hayward responded

Hello, We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

November 30, 2022

I bought our 2020 Toyota Corolla from this dealer and since then they have been servicing its maintenance I have been fully satisfied with their customer service and I will recommend this dealer to my re More

by joel.enriquez46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi Brogan, Abasi Rohit
Dec 01, 2022 -

AutoNation Toyota Hayward responded

Hello Joel, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

Dec 01, 2022 -

joel.enriquez46 responded

You’re very much welcome

November 29, 2022

The members on costumer service need more help because they has many costumers en they cant atended fast More

by daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I not pay atención on names
Dec 01, 2022 -

AutoNation Toyota Hayward responded

Daniel, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

November 29, 2022

Had an appointment @10am for Tuesday rotation and finished at 2:00. Horrible service and time. Horrible More

by miggylo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Nov 30, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. If you are willing, please call our General Manager at (510) 224-4854 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 28, 2022

Prices keep going up I did the work still a charge just diagnostic. I had fixed the same problem a year ago that same TRC light came on. I normally get a paper that tells you how your brakes in the outcome More

by Patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian
Nov 29, 2022 -

AutoNation Toyota Hayward responded

Hi Patty, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

November 25, 2022

Great customer service. Assistant was very helpful and respectful. Got the service appointment according to my needs and my time. More

by Miracle4isai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan
Nov 26, 2022 -

AutoNation Toyota Hayward responded

Hello, We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

November 25, 2022

Dealer ship is good but waiting time for service is too long, that is way I brought this car in for service after 3 years. Your revenue could increase if I don't have to wait for a oil change and minor ser More

by ajaychand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no name remembered
Nov 26, 2022 -

AutoNation Toyota Hayward responded

Hello Ajay, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you for leaving feedback. Please reach out to us at (510) 224-4854 so we may identify ways to improve your experience.

November 24, 2022

great experience, nice, polite staff, convenient location, all in all, they did great jobs, happy with their services, will come back again for service within 6 months or so, greatly appreciated More

by ZTAN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Nov 26, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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