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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
697 Reviews

697 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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May 26, 2023

Service is good, price is reasonable. The mechanic replace my alternator no problem, and coordinated with warranty insurance More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
May 30, 2023 -

AutoNation Toyota Hayward responded

Hi Dan, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 26, 2023

Fast efficient service. Was able to get in and out in a timely matter. And wasn’t haggled about adding on unnecessary services. More

by Tmpetty92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
qais
May 30, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

My service provider worked at checking my car to find the problem. It was a dead battery which they replaced and only charged for the battery and not the labor. Easy to pay and pick up my car. We have use More

by darrell.and.helene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
May 30, 2023 -

AutoNation Toyota Hayward responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

If you are looking for a car service advisor please see Fernando at Hayward Toyota. Fernando is efficient and will schedule you when convenient for you. He provides excellent customer service and in my More

by Detailed review
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
May 29, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

The staff is very prompt and friendly! Went to fix a computer issue and for an oil change. They got to me right away More

by apa
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 29, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Hi, Last Friday I brought my 2021 Camry in for the last of my free services ,oil, and tire rotation. I had a 7:00 A.M. appointment and was the 2nd car in line, the service person taking care of me had my k More

by mutethebute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Refugio Melgoza and the lady that is always in the service Dept
May 29, 2023 -

AutoNation Toyota Hayward responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Hayward. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

May 29, 2023 -

mutethebute responded

Steve Muti mutethebute@yahoo.com

May 23, 2023

No notice that my car is already fixed they waited me to call them and ask if car is fixed. They didn’t provide car rental. Service advisor is absent too. Service is too expensive. More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Qais Mohsini
May 24, 2023 -

AutoNation Toyota Hayward responded

Thanks for the feedback, we strive to provide excellent service to our customers at AutoNation Toyota Hayward. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (510) 224-4854 to discuss what we can do to help.

May 19, 2023

They are professional good communication and have excellent customer service. Everyone was polite and respectful and addresses and concerns that I had and answered my questions fully More

by marieberrr0104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 23, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 11, 2023

Great service, great customer service clean installations also bilingual people to help thank you guys More

by Luisgarcia1106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alonso
May 15, 2023 -

AutoNation Toyota Hayward responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 11, 2023

Bryant is great. Give him a raise. Very helpful and accommodating. Will be back again. More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
May 15, 2023 -

AutoNation Toyota Hayward responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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