AutoNation Toyota Hayward Service Center - Service Center

Advisor Bryant macias wss very helpful AND honest. THANK YOU FOR YOUR HELP. I will come back and see Bryant THANK YOU FOR YOUR HELP. I will come back and see Bryant More

I had Bryant in service help me get a new battery in my truck under warranty and he didn’t charge me for labor. Definitely recommend Bryant for your service need! truck under warranty and he didn’t charge me for labor. Definitely recommend Bryant for your service need! More

I was very happy with the service advisor, Bryant. Good man. He kept me in the loop. Good man. He kept me in the loop. More

They do a pretty good job is just that the service take so long to get it done and also they charged to much! Especially the labor they charged a lot! so long to get it done and also they charged to much! Especially the labor they charged a lot! More

Fernando is the best. He always makes sure that my car is done the first time, no going back for the same problem. Thanks, Fernando! He always makes sure that my car is done the first time, no going back for the same problem. Thanks, Fernando! More

Always pleased with service. Bryant assisted me this time. The knocking noise was discovered and taken care of. Bryant assisted me this time. The knocking noise was discovered and taken care of. More

Bryant helped me with a quick service! awesome last minute call for 15k service. Would recommend awesome last minute call for 15k service. Would recommend More

The service center is really unorganized. I scheduled an appointment online but was still considered "walk-in" because the staff I was assigned to on the appointment stopped working there. Th I scheduled an appointment online but was still considered "walk-in" because the staff I was assigned to on the appointment stopped working there. That also means I had to unnecessarily wait longer even though I had confirmation of an appointment. As I sat in my car, I could hear the staff cursing under their breath, bad mouthing each other, and it was an awkward environment. Finally when I came to get my car two hours after they had called me to say it was ready, I had to wait because they misplaced my keys. Also, I had to wait because only when I arrived did they put my car through the car wash... why call me if it's not 100% ready? Everyone seems stressed and unorganized. I was never introduced to the new staff that was servicing/assigned to my car. More

Very professional and fast service. Mario was on top of things. He updated me as soon as service was completed. Mario was on top of things. He updated me as soon as service was completed. More

Fernando is our hero taking an amazing care of our Tacoma and CH-R. Appreciate the excellent service!! and CH-R. Appreciate the excellent service!! More