AutoNation Toyota Hayward Service Center - Service Center
Hayward, CA
697 Reviews of AutoNation Toyota Hayward Service Center - Service Center
My AC stopped working, and my car was overheating during a heat wave, but the representative also found six other things wrong with my car. Not only did they give me a discount, but they were friendly and c a heat wave, but the representative also found six other things wrong with my car. Not only did they give me a discount, but they were friendly and courteous, and checked in frequently. More
My appointment was for 7:20am, but I arrived at 7:00am; and, the Toyota people were nice enough to take me early. Also, I am always surprised at how quickly they get my work done. I always say, "You're don and, the Toyota people were nice enough to take me early. Also, I am always surprised at how quickly they get my work done. I always say, "You're done already?" I also like to wait in the upstairs waiting room because they have a high quality coffee machine that makes a big variety of of coffees, like vanilla lates; and, you can get the coffees for free. More
Leaving only one-star because of my service advisor. Took my car in for service the 2nd time and it by default assigned me to the same advisor Ray, which was terrible. I had to chase after him to get my Took my car in for service the 2nd time and it by default assigned me to the same advisor Ray, which was terrible. I had to chase after him to get my multi-point inspection report, and have to chase after him again this time. I still haven't gotten my report. Will not go with Ray next time. Absolutely frustrated! More
Tech are always professional and have never tried to pver sell me and will recommend repairs. The wait time can be long but they always arrange for a uber to take me home. sell me and will recommend repairs. The wait time can be long but they always arrange for a uber to take me home. More
Getting a claim for peeling paint was a major kerfufle, but once it finally happened, Toyota Hayward when WAY beyond what was required and even gave me a new windshield! but once it finally happened, Toyota Hayward when WAY beyond what was required and even gave me a new windshield! More
Missing the regular checkpoints, like battery check, other fluids check and service's technician recommendation.Not this time. $ 85.00 just for oil change!! May be time for Jiffy Lube, Next time. other fluids check and service's technician recommendation.Not this time. $ 85.00 just for oil change!! May be time for Jiffy Lube, Next time. More
Had an oil change told the service person I was unable to stay for all the services because my husband is disabled and I couldn’t leave him alone that long. The service person said he would let the oil chang stay for all the services because my husband is disabled and I couldn’t leave him alone that long. The service person said he would let the oil changers know I was waiting and in 1.5 hrs my car was ready. Thanks for the consideration. More