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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
697 Reviews

697 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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July 11, 2023

My AC stopped working, and my car was overheating during a heat wave, but the representative also found six other things wrong with my car. Not only did they give me a discount, but they were friendly and c More

by MsBTech31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 15, 2023 -

AutoNation Toyota Hayward responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

Good service, the regular maintenance service took less than 2 hours. Would go back for the upcoming service! More

by Wanting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 15, 2023 -

AutoNation Toyota Hayward responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

Great service and good customer service, I’m always take my car to the dealer to make sure everything in my car working More

by Georgejam709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 13, 2023 -

AutoNation Toyota Hayward responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Hayward. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 10, 2023

My appointment was for 7:20am, but I arrived at 7:00am; and, the Toyota people were nice enough to take me early. Also, I am always surprised at how quickly they get my work done. I always say, "You're don More

by scottcabral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget the man's name
Jul 15, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

Leaving only one-star because of my service advisor. Took my car in for service the 2nd time and it by default assigned me to the same advisor Ray, which was terrible. I had to chase after him to get my More

by Hugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Jul 15, 2023 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4854 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 06, 2023

Tech are always professional and have never tried to pver sell me and will recommend repairs. The wait time can be long but they always arrange for a uber to take me home. More

by bobbi_knowlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Jul 09, 2023 -

AutoNation Toyota Hayward responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 04, 2023

Getting a claim for peeling paint was a major kerfufle, but once it finally happened, Toyota Hayward when WAY beyond what was required and even gave me a new windshield! More

by daletownsend65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlos
Jul 06, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 03, 2023

Missing the regular checkpoints, like battery check, other fluids check and service's technician recommendation.Not this time. $ 85.00 just for oil change!! May be time for Jiffy Lube, Next time. More

by anp25590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know.
Jul 06, 2023 -

AutoNation Toyota Hayward responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

July 03, 2023

Had an oil change told the service person I was unable to stay for all the services because my husband is disabled and I couldn’t leave him alone that long. The service person said he would let the oil chang More

by Mikeltank73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ro hit
Jul 06, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

The service man was a nice guy and got my car in and service it fast More

by Al Gibson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Margo Caceres
Jul 04, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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