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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
633 Reviews

633 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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February 14, 2023

Rated average cause other dealerships have shuttles. I wish they had the shuttle like before, it was really convenient to be dropped off at home or BART, etc. It would be a real breaker for me if I live More

by dB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not employee related
Feb 18, 2023 -

AutoNation Toyota Hayward responded

Hi Db, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

February 13, 2023

I have always love to go to the AutoNation Toyota in Hayward because we purchased our car there. They are always helpful and friendly and I do highly recommend them. More

by DAJJ168
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario
Feb 16, 2023 -

AutoNation Toyota Hayward responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Hayward. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

February 10, 2023

Well run organization. With a friendly staff. No hard sell of services. Advisor Knowledgeable and kept update before and after repair and services were completed. More

by LightairWalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
Feb 13, 2023 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 09, 2023

Excelente friendly service on Time would recommend i always take my car for service thank you to autonation service team More

by Angelica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Feb 12, 2023 -

AutoNation Toyota Hayward responded

Hi Angelica, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

February 06, 2023

I changed my car’s oil and did tire rotation. Had a great experience with awesome customer service. More

by RohMoh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Feb 08, 2023 -

AutoNation Toyota Hayward responded

Hi Rohmoh, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 30, 2023

My Toyota Corolla was purchased in 2020 with 5 services under the coverage. With the pandemic closures, I serviced 3 times once the service center opened up. When I went over to do the 4th service,, 2 week More

by sanders2003
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Bryan
Feb 03, 2023 -

AutoNation Toyota Hayward responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. Please reach out to us at (510) 224-4854 when you can so we can address this situation directly. Thank you and have a great day.

January 30, 2023

Good customer service, you can feel the good heath of the toyota car after service. Overall value for service. More

by Krishnachocamry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept.
Feb 03, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

January 29, 2023

Dealership was okay when I bought my highlander 2021. But going bad for service it is horrible. I called on phone and could not get a service appointment. I went in person and one of the service associat More

by okoribakorubo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
You can get it from your system
Feb 02, 2023 -

AutoNation Toyota Hayward responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Hayward. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

January 27, 2023

Since i got my Tacoma from this dealership in 2020, I’ve always have vehicle serviced by them so far I’ve no issues. would I recommend this dealership? yes i would. good luck! More

by nightstergl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 31, 2023 -

AutoNation Toyota Hayward responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

January 22, 2023

Very prompt, thorough and knowledgeable. No delays in returning the car. Cashiers were very nice. More

by Rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray
Jan 25, 2023 -

AutoNation Toyota Hayward responded

Hi Rose, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

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