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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
633 Reviews

633 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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March 22, 2023

I don’t think they even performed my 25,000 mile service. Car was exactly the same as when I turned it in. Didn’t even put it through the car wash. More

by kerbear
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Mccallum
Mar 24, 2023 -

AutoNation Toyota Hayward responded

Hi Kerbear, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

March 13, 2023

Didn't charge my car or wash it. Other than than good service. Thank you! More

by cookiemonster1_619
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't recall
Mar 16, 2023 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

March 11, 2023

excellent and fast service! :) Staff are accomodating and helpful. Environment is also clean and spacious. More

by christinanepacena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mario
Mar 14, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 09, 2023

Friendly service beyond expectations, entire history of my truck from 0 miles Excellent team work More

by Christian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando & Heidi
Mar 13, 2023 -

AutoNation Toyota Hayward responded

Hello Christian, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

March 06, 2023

Service technicians seem to do a good job and overall the service is efficient. Needs work on the scheduling and checkin side. Appointments are typically pointless to make since they seem to have issues assi More

by Freyaandobi
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Supposed to be Brian but ended up with someone else
Mar 09, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

March 06, 2023

Work was done as expected on my vehicle. Sales person was very friendly and helpful More

by dran_prsd
Recommend Dealer
Yes
Employees Worked With
3133 Rohit Abasi
Mar 06, 2023 -

dran_prsd responded

I suggest u take ur vehicle for servicing at Hayward Toyota, very organized from dropping off to pickup

Mar 09, 2023 -

AutoNation Toyota Hayward responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

March 02, 2023

I've been taking my 2014 FJ Cruiser to this dealership since I purchased it from them in 2014. All I have to say is all positive. I would recommend them highly. More

by idocj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Mar 06, 2023 -

AutoNation Toyota Hayward responded

Hello, Thank you for taking the time to share your feedback with us. We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future.

February 26, 2023

Brian is patient and understanding of what we need for the service.of my car. More

by Ronnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 03, 2023 -

AutoNation Toyota Hayward responded

Hi Ronnie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

February 24, 2023

I've purchased numerous vehicles and this selling process bybfar took longer than any purchasing experience. It took the whole afternoon. Couldn't get an appointment. When I finally did and showed up, n More

by smlns2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio Ramirez
Feb 28, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (510) 224-4854 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

February 23, 2023

Facility was clean and service workers were professional. No complaints were to be noted when I had visited at opening time. More

by mijimaru
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Feb 27, 2023 -

AutoNation Toyota Hayward responded

Hi Mijimaru, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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