AutoNation Toyota Hayward Service Center - Service Center

Overall great service. My only complaint is there was a mistake with my phone number and I did not receive a phone call that the work was done. My only complaint is there was a mistake with my phone number and I did not receive a phone call that the work was done. More

I took my car to be serviced on Friday April 14th at 12:20pm. My service advisor came out introduced himself and inspected my car and explained what service was going to happen while there. I was called 12:20pm. My service advisor came out introduced himself and inspected my car and explained what service was going to happen while there. I was called to pick up my car a little before 3pm. I have had nothing but very positive experiences everytime I have taken my car in to be serviced. The staff and service advisors have been very professional and the servicing of my vehicle has always been very efficient. I am very pleased with this dealership. More

Service Adviser was professional, informative and answered all my questions. Excellent customer service at this dealership. answered all my questions. Excellent customer service at this dealership. More

Long wait after I arrived for the service advisor. Maybe they schedule the times too close together. Also the first gentleman put the wrong sign on my car while I was waiting. Maybe they schedule the times too close together. Also the first gentleman put the wrong sign on my car while I was waiting. More

Good Service from The Service Department. Professionalism and Respect from the Shop Department Manager is what my wife and I got from. Professionalism and Respect from the Shop Department Manager is what my wife and I got from. More

The service writer, Bryant Macias was very helpful but the service was slow and checking out was even slower the service was slow and checking out was even slower More

Great customer service with Fernando everything was on point and on time. He answered all of our questions and took great care of us. point and on time. He answered all of our questions and took great care of us. More

Came on time but still waited for about 30 min before they assisted me. But the service was quick so i was happy. they assisted me. But the service was quick so i was happy. More

I was greeted and registered in at my appointment time. The service was explained well. There was good communication when additional service was recommended. The service was explained well. There was good communication when additional service was recommended. More

I don’t think they even performed my 25,000 mile service. Car was exactly the same as when I turned it in. Didn’t even put it through the car wash. Car was exactly the same as when I turned it in. Didn’t even put it through the car wash. More