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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
696 Reviews

696 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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August 17, 2023

Nice service and as they well maintained My car hopethey will continue to help and serve all customer , specially Carlos the service manager. Very helpful and understands my concern as a custumer More

by Janlendle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 23, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

August 16, 2023

The service is quick and I love that EVERYONE is professional and friendly not only with the customers but with each other. It feels like the staff are at work because they enjoy it as opposed to ha More

by elayne1h
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone
Aug 22, 2023 -

AutoNation Toyota Hayward responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 15, 2023

Went for a service all paper works states my car was service. Came home my tires weren’t rotated and oil wasn’t changed either, service mgr admitted that it wasnt done since it is in health condition, t More

by Xterra425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim
Aug 19, 2023 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

August 15, 2023

I took my car for 5000 miles service. The process was smooth and the agent was very helpful. The waiting area is also clean and fun. More

by NN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tawab Azizi
Aug 18, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 13, 2023

Very good, Fernando is always kind and knows his job, but this time he didn't wash my car More

by florencia2027
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no se
Aug 16, 2023 -

AutoNation Toyota Hayward responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2023

Fast service and friendly staffs highly recommended thank you toyota hayward for your help recommend to make appointment More

by julykool03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Aug 14, 2023 -

AutoNation Toyota Hayward responded

Hello, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future.

August 11, 2023

Work done well, no washing of cars after service, left a lot of grease finger prints More

by kishor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ray Abast
Aug 14, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

August 11, 2023

Jim, my service coordinator was knowledgeable and delivered on his promise money and time wise. The customer waiting area was clean and well stocked with delicious coffee and tea,. I was a happy c More

by ybayou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Aug 16, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you so much for your positive comments about AutoNation Toyota Hayward! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 10, 2023

Bryant was good to work with. He kept me informed when additional work needed on my Tacoma. More

by tkoski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Aug 14, 2023 -

AutoNation Toyota Hayward responded

Hi, we are pleased to hear you had such a positive experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 10, 2023

I waited 4 hours for doing a oil change and 4wheel alignment that should be done within 1 hour More

by simonmiao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 14, 2023 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

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