AutoNation Toyota Hayward Service Center - Service Center

I've come here 2 times for my 5k and 10 k service with appointments but each time I had to wait. I drive up. No one is there to greet customers. I decide to go inside. Multiple staff behind computers appointments but each time I had to wait. I drive up. No one is there to greet customers. I decide to go inside. Multiple staff behind computers but only 1 person helping a customer. The other staff just sitting behind computers with no acknowledgement of me or the next person that walked in and waited. Finally 45 minutes after my appointment time someone helps me. They text me my car is ready so I come back and pick it up and drive home. I find that my car wasn't locking so I try to call but they are closed so I leave a message and text them. I eventually figured out what happened and was able to lock my car, but I never did receive a callback the next day. I won't be coming by back here, will drive a few extra miles to go to another dealership More

Great dealership I’ve I buy all my cars at the dealership for the last four or five cars and I really enjoy bringing my car out there to get a repair service. The people seem to really know what they’re doin for the last four or five cars and I really enjoy bringing my car out there to get a repair service. The people seem to really know what they’re doing which is very impressive. More

I always like their services and communications. I would love to go back for the services. I would love to go back for the services. More

This is a dealership I would definitely bring my vehicle back for repair and maintenance back for repair and maintenance More

I liked the service. They were fast, very friendly. I just wished the car was was working. They were fast, very friendly. I just wished the car was was working. More

From the time i scheduled the appointment to the completion of my service, every aspect of my interaction with the dealership was commendable. completion of my service, every aspect of my interaction with the dealership was commendable. More

From the moment I scheduled the appointment to the completion of the service, every aspect of my interaction with the dealership was commendable. completion of the service, every aspect of my interaction with the dealership was commendable. More

Easy phone appointment. Helpful technicians. But can improve customer service skills when checking in for maintenance. Thanks Helpful technicians. But can improve customer service skills when checking in for maintenance. Thanks More

My service appointment was on time. Ray was very helpful in explaining what was going to happen, what I might need and the waiting time was accurate. Ray was very helpful in explaining what was going to happen, what I might need and the waiting time was accurate. More

Friendly service. The workers are knowledgeable about customers concerns and try their best to help. Fernando and Carlos were amazing, they took the time to explain my The workers are knowledgeable about customers concerns and try their best to help. Fernando and Carlos were amazing, they took the time to explain my car issues without feeling rushed, their excellent. More