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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
632 Reviews

632 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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June 07, 2023

Great service, took my older model there for a leaking brake hose that another dealer had messed up and they found the problem right off. Ordered the parts and called me back to setup an appointment to ge More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz and Rebecca Williams
Jun 12, 2023 -

AutoNation Toyota Hayward responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 03, 2023

Excellent service especially the one who assisted me during my car service. So I will going to recommend this place the AutoNation Toyota Hayward. More

by robles.reynaldo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qais Mohsini
Jun 06, 2023 -

AutoNation Toyota Hayward responded

Hi Robles, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future.

Jun 06, 2023 -

robles.reynaldo responded

👍

May 29, 2023

Convenient close to home everything is great I wish that they don’t take too long to process I stayed in my car over 1 hour just waiting when I have an appointment already More

by Feisel.azraei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall the name
Jun 01, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 28, 2023

Service was prompt and professional. I just wished the cars are wiped down if a car wash is being offered. More

by gspinoy3074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service coordinator
May 31, 2023 -

AutoNation Toyota Hayward responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

May 27, 2023

I'll recommend it as long as you don't have to deal with service advisor Jesus. Not a good person. Needs more customer service training. I think he forgot the people that come in there and pay for things pa More

by oaktown64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
May 30, 2023 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

May 26, 2023

Service is good, price is reasonable. The mechanic replace my alternator no problem, and coordinated with warranty insurance More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
May 30, 2023 -

AutoNation Toyota Hayward responded

Hi Dan, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

May 26, 2023

Fast efficient service. Was able to get in and out in a timely matter. And wasn’t haggled about adding on unnecessary services. More

by Tmpetty92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
qais
May 30, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

My service provider worked at checking my car to find the problem. It was a dead battery which they replaced and only charged for the battery and not the labor. Easy to pay and pick up my car. We have use More

by darrell.and.helene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot
May 30, 2023 -

AutoNation Toyota Hayward responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

The staff is very prompt and friendly! Went to fix a computer issue and for an oil change. They got to me right away More

by apa
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Can't remember
May 29, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2023

Hi, Last Friday I brought my 2021 Camry in for the last of my free services ,oil, and tire rotation. I had a 7:00 A.M. appointment and was the 2nd car in line, the service person taking care of me had my k More

by mutethebute
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Refugio Melgoza and the lady that is always in the service Dept
May 29, 2023 -

AutoNation Toyota Hayward responded

Hi, we are deeply disappointed by your experience at AutoNation Toyota Hayward. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

May 29, 2023 -

mutethebute responded

Steve Muti mutethebute@yahoo.com

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