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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
632 Reviews

632 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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July 06, 2023

Tech are always professional and have never tried to pver sell me and will recommend repairs. The wait time can be long but they always arrange for a uber to take me home. More

by bobbi_knowlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
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Jul 09, 2023 -

AutoNation Toyota Hayward responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

July 04, 2023

Getting a claim for peeling paint was a major kerfufle, but once it finally happened, Toyota Hayward when WAY beyond what was required and even gave me a new windshield! More

by daletownsend65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
carlos
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Jul 06, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

July 03, 2023

Missing the regular checkpoints, like battery check, other fluids check and service's technician recommendation.Not this time. $ 85.00 just for oil change!! May be time for Jiffy Lube, Next time. More

by anp25590
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know.
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Jul 06, 2023 -

AutoNation Toyota Hayward responded

Thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

July 03, 2023

Had an oil change told the service person I was unable to stay for all the services because my husband is disabled and I couldn’t leave him alone that long. The service person said he would let the oil chang More

by Mikeltank73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ro hit
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Jul 06, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

The service man was a nice guy and got my car in and service it fast More

by Al Gibson
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Margo Caceres
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Jul 04, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 30, 2023

Advisor Bryant macias wss very helpful AND honest. THANK YOU FOR YOUR HELP. I will come back and see Bryant More

by vladimiroliva091
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryant macias
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Jul 04, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please don't hesitate to reach out to us if there's anything more we can do! Take care!

June 29, 2023

I had Bryant in service help me get a new battery in my truck under warranty and he didn’t charge me for labor. Definitely recommend Bryant for your service need! More

by B
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryant
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Jul 04, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Toyota Hayward and we hope to be of service again in the future.

June 29, 2023

I was very happy with the service advisor, Bryant. Good man. He kept me in the loop. More

by Joern56
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryant
Report | Print
Jul 04, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

June 28, 2023

They do a pretty good job is just that the service take so long to get it done and also they charged to much! Especially the labor they charged a lot! More

by Jen
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian
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Jul 03, 2023 -

AutoNation Toyota Hayward responded

Hi Jen, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

June 24, 2023

Always pleased with service. Bryant assisted me this time. The knocking noise was discovered and taken care of. More

by jaba12
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryant Marcias and mechanic
Report | Print
Jun 27, 2023 -

AutoNation Toyota Hayward responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. Drive safe, and we'll see you on the road.

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