AutoNation Toyota Hayward Service Center - Service Center
Hayward, CA
696 Reviews of AutoNation Toyota Hayward Service Center - Service Center
I made an appointment for an oil change at9 o'clock AM I arrived on time and waited in a line of other cars I assume was there for there appointments too. I wasn't seen by my service advisor until 9: 55. arrived on time and waited in a line of other cars I assume was there for there appointments too. I wasn't seen by my service advisor until 9: 55. I was there for a oil change only! He told me my vehicle wouldn't be ready for at less 3 hours, which I find to ridiculous. So I canceled my 9 o'clock appointment and left. I will not be back to Hayward Toyota again! More
Quick turnaround, clear and concise diagnosis from the service technician. I went in for my 15k service, and Fernando was great to work with. Would definitely bring my truck back for any future service ne service technician. I went in for my 15k service, and Fernando was great to work with. Would definitely bring my truck back for any future service needs! More
Car was in for 15000 mile service was also due for brake fluid flush and tire alignment and tire rotation. I was seen by Mario instead of my service advisor I had asked for but Mario was very nice and profe fluid flush and tire alignment and tire rotation. I was seen by Mario instead of my service advisor I had asked for but Mario was very nice and professional.I dropped off the car at 11:30 am on Friday ,October 6th and was called around 2:30pm that my car was ready. I paid and received my receipt but had no copy of the tech's notes on the MPI form only a print out of what was done and fee's but no details. Mario was not present I am sure was busy but I had no explaination or details I could reference because there was no MPI form . Usually the service advisor goes over what was done or at least there is the multi point inspection form I can look at. So I just assume all was done and was ok meaning that the tires were inspected and rotated and the remaining tread was sufficient and that the tire pressures were where they should be, the remaining life of the brakes also OK and all the fluid levels checked and filled if necessary. All that information is typically on the MPI form that is usually attached to my other paperwork but not this time . It is important to me so that was the only minor negative aspect of the visit but overall great service. More