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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
631 Reviews

631 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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July 14, 2023

Helpfull staff, nice Waiting lounge and comfortable environment, location is easily Accessible workmanship is excellent More

by ziaamalik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge/Carlos/ 3133 Abasi
Jul 19, 2023 -

AutoNation Toyota Hayward responded

Hi Ziaamalik, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jul 19, 2023 -

ziaamalik responded

Thanks and appreciate your help always 🙏

July 13, 2023

Not very honest, I’m still trying to get them to change the tire covers that they removed during my first visit. I really wish there was another Toyota close to me, will definitely wish I never went back. More

by aidee.angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names
Jul 17, 2023 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

July 13, 2023

I received excellent service from the minute I stepped onto the lot, purchased my car and the three services that I’ve received. More

by PhilMigl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grachelle, Mo, three service employees
Jul 17, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 12, 2023

The service I’ve received at Autonation Hayward has consistently been friendly, timely and accommodating. All services and costs were clearly presented. More

by HY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
Jul 17, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

My AC stopped working, and my car was overheating during a heat wave, but the representative also found six other things wrong with my car. Not only did they give me a discount, but they were friendly and c More

by MsBTech31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus
Jul 15, 2023 -

AutoNation Toyota Hayward responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 11, 2023

Good service, the regular maintenance service took less than 2 hours. Would go back for the upcoming service! More

by Wanting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 15, 2023 -

AutoNation Toyota Hayward responded

Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

Great service and good customer service, I’m always take my car to the dealer to make sure everything in my car working More

by Georgejam709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Jul 13, 2023 -

AutoNation Toyota Hayward responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Toyota Hayward. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 10, 2023

My appointment was for 7:20am, but I arrived at 7:00am; and, the Toyota people were nice enough to take me early. Also, I am always surprised at how quickly they get my work done. I always say, "You're don More

by scottcabral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forget the man's name
Jul 15, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2023

Leaving only one-star because of my service advisor. Took my car in for service the 2nd time and it by default assigned me to the same advisor Ray, which was terrible. I had to chase after him to get my More

by Hugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ray
Jul 15, 2023 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4854 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 06, 2023

Tech are always professional and have never tried to pver sell me and will recommend repairs. The wait time can be long but they always arrange for a uber to take me home. More

by bobbi_knowlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember his name
Jul 09, 2023 -

AutoNation Toyota Hayward responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

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