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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.4
631 Reviews

631 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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August 03, 2023

Took the time to explain everything to me. Made sure I felt confident and comfortable before I left with my vehicle. Will be coming back to get all my service done. More

by Lizet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
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Aug 07, 2023 -

AutoNation Toyota Hayward responded

Hi Lizet, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 01, 2023

the service is fantastic and great people around and tey explaine what they do on your car More

by rose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
fernando
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Aug 07, 2023 -

AutoNation Toyota Hayward responded

Hi Rose, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

My car was 2 days lately and I had to call for it. When I ask for any reason why it was late they just repeat the same, "just take more time". More

by ADRIANA V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Aug 04, 2023 -

AutoNation Toyota Hayward responded

Hi Adriana, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

July 29, 2023

Bryant Marcias is friendly and always explains what service was done with my car. I brought my car for its scheduled maintenance, and the wait wasn't that long. More

by deleonhsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Marcias
Report | Print
Aug 03, 2023 -

AutoNation Toyota Hayward responded

Hi, we are pleased to hear you had such a positive experience with us. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

July 28, 2023

service department did a nice job for my car. I am happy for their excellent job. More

by Fred Xu
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
Report | Print
Jul 31, 2023 -

AutoNation Toyota Hayward responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 26, 2023

I purchased not 1 but 2 cars from this dealership over the years and they have always made me feel like it was home. They are professional and very accommodating. More

by PENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando
Report | Print
Jul 28, 2023 -

AutoNation Toyota Hayward responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 26, 2023

I really enjoy coming to this dealership, they are very helpful and the service is great. More

by Jesika
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Macias
Report | Print
Jul 27, 2023 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you, and have a fantastic day!

July 20, 2023

A worker took her foot and pushed gloves that were on the floor next to my seat with her foot..☹️ That’s nasty with Covid still around She should’ve picked them up and put them in the trash, but she didn’t. More

by Daisy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their names.
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Jul 24, 2023 -

AutoNation Toyota Hayward responded

We take your feedback very seriously and thank you for bringing this to our attention, Daisy. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

July 19, 2023

Great service all around. Bryant was thorough and honest with my requests and overview for my 2014 Prius C. I was missing one tiny screw for my sun visor and he found another More

by Solardeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant Marcias
Report | Print
Jul 29, 2023 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

Great service as always! Came for an oil change and tire rotation, it all took 50 minutes instead of 2 and a half hours. Good waiting area with strong internet where I could More

by Andrew G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
Report | Print
Jul 29, 2023 -

AutoNation Toyota Hayward responded

Hi Andrew, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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