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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
696 Reviews

696 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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June 14, 2024

I called to change appointment some lady picked up laughing. She was totally unprofessional she was words like whatever time we open. Totally not listening what i was saying. More

by rizvisyedarish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harman
Jun 16, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

June 12, 2024

Great customer service. So organized and clean. Great behavior. So positive attitude. Excellent work. Thanks More

by Promilavasishta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Jun 14, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 10, 2024

Helpful and on time professional clean dealership. They are the best service advisor his name is Sammy he did great job More

by Azim_vejin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Jun 13, 2024 -

AutoNation Toyota Hayward responded

We are pleased to hear you had such a positive experience with us, Azim! Drive safe, and we'll see you on the road.

June 09, 2024

I have a pending service to replace my windshield washer nozzle. The technician diagnosed the issue and discovered an additional part needed to be ordered. The part will not arrive for a few days. So, More

by MyToyotaSienna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sammy (Service Advisor)
Jun 12, 2024 -

AutoNation Toyota Hayward responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

June 06, 2024

Although my service Advisor was great, the management not happy that it was 6 months with an issue that nobody got back to me until I just took car in to be serviced. Horrible More

by Jordankel23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim service Adnisor is great
Jun 07, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (510) 224-4854 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

May 29, 2024

Thank you Q that was the best service we received after a long time. I appreciate your hard work and timely matter. More

by waisghiassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qais
May 29, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 28, 2024

Jim was helpful service very professional highly recommend Auto Nation Very fast service always come here More

by marvin90002003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 30, 2024 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 27, 2024

Thank you Qais for a great service. It was super fast. Highly recommended. It was my first time and I loved it. More

by Akhmadoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qais /Q
May 27, 2024 -

AutoNation Toyota Hayward responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2024

Thank you again Q, Great job was helping me with my service on my car. See you soon. More

by fariha.sohrabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qais
May 27, 2024 -

AutoNation Toyota Hayward responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. Feel free to stop by if you ever need any more help.

May 25, 2024

Hello Q , thank you again for getting me out on time sorry for rushing you More

by Khaledlajord3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Qais
May 27, 2024 -

AutoNation Toyota Hayward responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Toyota Hayward. If you ever need help, just give us a call. Happy motoring!

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