AutoNation Toyota Hayward Service Center - Service Center
Hayward, CA
696 Reviews of AutoNation Toyota Hayward Service Center - Service Center
I called to change appointment some lady picked up laughing. She was totally unprofessional she was words like whatever time we open. Totally not listening what i was saying. laughing. She was totally unprofessional she was words like whatever time we open. Totally not listening what i was saying. More
I have a pending service to replace my windshield washer nozzle. The technician diagnosed the issue and discovered an additional part needed to be ordered. The part will not arrive for a few days. So, nozzle. The technician diagnosed the issue and discovered an additional part needed to be ordered. The part will not arrive for a few days. So, I took back my car and when I got home, I opened the hood. The hood liner was messed up and barely hanging on to the hood. The two clips that attached the hood liner were missing, and the liner was ripped. Keep in mind, no one has ever removed the hood liner on my 2012 Toyota Sienna. I will be talking to the Service Manager and will be confronting the Service Advisor and Technician about this. I expect excellent service from the dealer. I am very disappointed by this experience. More
Although my service Advisor was great, the management not happy that it was 6 months with an issue that nobody got back to me until I just took car in to be serviced. Horrible happy that it was 6 months with an issue that nobody got back to me until I just took car in to be serviced. Horrible More