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AutoNation Toyota Hayward Service Center - Service Center

Hayward, CA

4.5
703 Reviews

703 Reviews of AutoNation Toyota Hayward Service Center - Service Center

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January 31, 2025

its a really nice person specially mr sammy tran & the service manager carlos thank you si much for taking care my 2015 toyota sienna we reaaly appreciate your good service to yout customer More

by ferdinand Marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sammy tran
January 31, 2025

Your service team is always answering all of my questions and they are very responsive. More

by opantoja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
January 26, 2025

Excellent customer service by very friendly and curteous staff. Fernando Ruiz assisted me with my purchase of battery for my Avalon hybrid and everything went so smoothly. He even loaded the heavy batter More

by dchoi1972
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
Jan 28, 2025 -

AutoNation Toyota Hayward responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Toyota Hayward. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2025

The check in time is horrible . You are not checked in as you come.. fyi More

by Adorothy66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryant
Jan 29, 2025 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

Jan 31, 2025 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (510) 224-4854 -- we hope to hear from you soon.

January 18, 2025

Heidi My Worker did an excellent job of working with me and discussing my bill in detail and making sure that all the mechanics work was in order with the actual bill, she was very gracious and allowing me More

by Ed.crable
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi!!
Jan 21, 2025 -

AutoNation Toyota Hayward responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 14, 2025

Sam and the tire inspector were both informative and helpful in understanding where the cars condition lies More

by Elmer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy
Jan 17, 2025 -

AutoNation Toyota Hayward responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

January 12, 2025

Great services and a friendly service manager who kept me informed at all times. Will return. More

by peter_huang01
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
Jan 14, 2025 -

AutoNation Toyota Hayward responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 09, 2025

Best team response very fast I like this place Thank you auto nation toyota for giving best service More

by skmix
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 12, 2025 -

AutoNation Toyota Hayward responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 08, 2025

Great customer service, very accommodating and explained the process that is being done for the car! More

by Tricia F.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sammy Tran
Jan 09, 2025 -

AutoNation Toyota Hayward responded

Hello Tricia, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 08, 2025

It's not the Dealership it's the good people they have that makes the Dealership so good job guys please keep up the good work. More

by Alphonsussanda67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not available
Jan 11, 2025 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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