AutoNation Toyota Hayward
Hayward, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The purchase process was simple and non haggle. However, when it came to the warranty, be careful. They talk you down by starting you at a high interest rate and then tell you you are getting the w However, when it came to the warranty, be careful. They talk you down by starting you at a high interest rate and then tell you you are getting the warranty cheaper and then just swap your interest rate and you end up with 10k in warranties. Which makes you upside down 10k in equity. They will tell you you have the same payment but you ended up paying 10k over the cost of the car. Most likely people don’t use that much In Repairs during the life of the warranty and if something breaks you most likely will save money just laying out of pocket. I’ve tried to cancel the warranties but it has been very difficult and the finance manager, Henry seems to of disappeared. More
I came to get 5K service. In the scheduling email, it is stated: "When you service your vehicle at AutoNation Toyota Hayward you can expect: ... ... Complimentary vehic In the scheduling email, it is stated: "When you service your vehicle at AutoNation Toyota Hayward you can expect: ... ... Complimentary vehicle sanitization with every service. ... ..." However, I did not get the promised sanitization. More
The new car department is good. The service is sub par.I The new car department is good. The service is sub par. I had a 11:30am weekday appointment for a tire rotation. The operator told me I can drop off The new car department is good. The service is sub par. I had a 11:30am weekday appointment for a tire rotation. The operator told me I can drop off my car there earlier so that I can go do other errands. I arrived around 10:50 am and an assistant greeted me and left a service tag on the windshield. I waited 10 minutes and no one helped me. I don't really have a favorite advisor so I told the assistant anyone can help me. He went inside and never came out again. I then talked to someone at the front desk to see if I can leave my key in the car and they said "no". Finally, at 11:25 am, Mario finally came to help me. He attitude was cold and when I picked up my car at 2 pm, he never said a word or thanked me. More
Great customer service with good communication skills very polite and respectful employees, there waiting area is clean and they have complimentary coffee and tea while you wait. very polite and respectful employees, there waiting area is clean and they have complimentary coffee and tea while you wait. More
Always a pleasure having my FJ Cruiser serviced here. Always on time as promised. Service reps and office personnel are present. I would recommend this dealer to anyone. Always on time as promised. Service reps and office personnel are present. I would recommend this dealer to anyone. More
Out of the four cars I bought in my lifetime, this dealership has offered the best car buying experience. I was greeted on the lot and was able able to explain what I was looking for. The car salesma dealership has offered the best car buying experience. I was greeted on the lot and was able able to explain what I was looking for. The car salesman was very knowledgeable about their inventory and which cars were within my price point. After testing drive the car, I decided to buy it! The financing process was easy and fast (under 30 minutes). I enjoyed the fact that most of it was paperless! Overall a great experience and I highly recommend buying a car here! More