AutoNation Toyota Hayward

Excellent inventory. The sales manager went above and beyond to prep our car, as well as adding a set of new tires and repainting a blemish on the front nose of the car. The sales manager went above and beyond to prep our car, as well as adding a set of new tires and repainting a blemish on the front nose of the car. Would highly recommend. More

the service advisor (Heidi) received my car at around 11:21am but the actual work was finished at around 2:45pm however no words from her and she was nowhere to be found. She was not on her table and the 11:21am but the actual work was finished at around 2:45pm however no words from her and she was nowhere to be found. She was not on her table and the car was only released when somebody finished the paperworks. I got my car at around 3:30pm. I will probably take my car to a different autonation branch next time I need a schedule check-up. More

When we were inquiring about the new RAV4 XLE, and Ramin (the seller) was nice because he's trying to sell a new car to us. When the new RAV4 came, during the financing deal, they gave me a higher interest (the seller) was nice because he's trying to sell a new car to us. When the new RAV4 came, during the financing deal, they gave me a higher interest rate of 5.4%, plus they keep wanting to sell to me the extended warranty. I refused the extended warranty because Toyota provided 2 year free maintenance program. After a bunch of talking back and forth, John, the finance manager, decided to give me smaller interest rate of 4.4% so that John could sell me the extended warranty. I really didn't want to purchase the extended warranty because Toyota provided a 2 year free maintenance program. But John kept pushing to sell the extended warranty to me. At last, my monthly payment is still pretty high because I was forced to purchase the extended warranty. Not very happy about it :( More

Three GREAT GUYS. . Najim Muznibi, Alax Viborg, & Yi Guo. Fast Service And Funny.. THANKS For Making It EASY. . Najim Muznibi, Alax Viborg, & Yi Guo. Fast Service And Funny.. THANKS For Making It EASY. More

Bad communication between customer and service manager. I dropped off my trucks for a major repair under an insurance claim. It was there for over 2-3 months. As far a the Toyota product I traded in the ve I dropped off my trucks for a major repair under an insurance claim. It was there for over 2-3 months. As far a the Toyota product I traded in the vehicle for another truck which I never purchase a Toyota product ever I never want to experience what i experience with the dealership and Toyota as well. More

Service was good but the never contacted me to let me know my car was ready. know my car was ready. More

Excellent customer service by Mario he helped me on my daughter’s car service thanks daughter’s car service thanks More

Great friendly and professional personnel from sales person Amiri, sales mangers Yi who took his time to explain to me how to operate a brand new Prius hybrid that I have no experience of, and Henry tak person Amiri, sales mangers Yi who took his time to explain to me how to operate a brand new Prius hybrid that I have no experience of, and Henry taking care of the finance part, and Heidi from service department helping me with an addition to the car. A great place to go to shop for a car! More

This car have a lot of questions. It took alignment six times. It changed tires twice. It is a bad car It took alignment six times. It changed tires twice. It is a bad car More

I recently purchased my 2016 Lexus ES Hybrid here at Autonation Toyota Hayward, I would like to say thank you all for excellent Cusotmer services, they were awesome special the sales team and finance ma Autonation Toyota Hayward, I would like to say thank you all for excellent Cusotmer services, they were awesome special the sales team and finance manager. 5 star for my associates Sean and Moe thank you both for great customer services. Thanks Kohistani More