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AutoNation Toyota Hayward

Hayward, CA

Overview
Reviews
Vehicles
4.5
1,140 Reviews
As one of the largest Toyota dealerships in Silicon Valley, AutoNation Toyota Hayward is the best source for all new and used Toyota models. Located on Mission Blvd just north of Orchard Ave, our showroom is easy to find. With an expansive inventory of both new and used Toyota vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our website today, or visit our showroom in Hayward today to learn more.
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24773 Mission Boulevard

Hayward, CA

94544

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Showing 1,140 reviews

September 27, 2022

Friendly staff and great work. My only complaint was that it took them a long time to acknowledge me when I pulled up for service work, so I was unsure if I should stay in my car More

by afalkner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
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Oct 05, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

September 27, 2022

I didn’t like the person who help me last time I didn’t like his attitude. More

by Alicia Rodriguez
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mario Cáceres
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Oct 05, 2022 -

AutoNation Toyota Hayward responded

Hi Alicia, thank you for taking the time to share your feedback with us. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

September 27, 2022

I waited for almost 1 hour thru my schedule time. .: w/o carwash they gave my tacoma very dirty inside and out… poor service More

by ronniesj6160
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dunno
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Oct 03, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

September 25, 2022

Muy buen servicio muy amables y se comunican contigo para cualquier servicio extra que necesite tu carro More

by Jbeltran489
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Sep 29, 2022 -

AutoNation Toyota Hayward responded

Hola, tenemos altas expectativas para nosotros, por lo que es gratificante saber que tuvo una gran experiencia con nosotros. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!

September 24, 2022

Bad service I was waiting and said it would be about 2 hours and half and took them more then 5 hours for a battery dignosis and people who got there after me got there car before me .. More

by Debra Mendoza
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Abasi Rohit
Report | Print
Sep 29, 2022 -

AutoNation Toyota Hayward responded

Hi Debra, we are deeply disappointed by your experience at AutoNation Toyota Hayward. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

September 24, 2022

I recently had 5K maintenance on my 2014 Toyota Camry. My car is running well without post-service issue. More

by nakyoung2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abasi Rohit
Report | Print
Sep 28, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 24, 2022

Quick yet honest and accurate service of my vehicle. Very kind,accomodating and helpful staff More

by Cezsalvador
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rebecca
Report | Print
Sep 28, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 23, 2022

After last service which was months ago I noticed my fog light was out. I called the service center and told them about it. They said to bring the car in. Unfortunately I wasn’t able to go back until this v More

by Wk_notary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Qias
Report | Print
Sep 28, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

Oct 20, 2022 -

Wk_notary responded

Last week finally had a chance to call the General Manager. My call was forwarded to the service center supervisor. He made an appointment to bring me car in and take care of the burned light. The burned fog light and an additional light which had also burned out were replaced with no charge. The service center rep. Qais was very friendly and professional. This experience completely changed my opinion of their customer service and I am extremely happy the issue was solved very professionally. Thanks again Qais

September 22, 2022

Very good with service and parts I have a Toyota sienna with 256,000.00 miles I love More

by Joseph
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi
Report | Print
Sep 26, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 21, 2022

Keep their promise on time, i appreciate their compliment while waiting for car in for tune up More

by Gcdoan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heidi Brogan
Report | Print
Sep 26, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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