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AutoNation Toyota Hayward

Hayward, CA

Overview
Reviews
Vehicles
4.5
1,193 Reviews
As one of the largest Toyota dealerships in Silicon Valley, AutoNation Toyota Hayward is the best source for all new and used Toyota models. Located on Mission Blvd just north of Orchard Ave, our showroom is easy to find. With an expansive inventory of both new and used Toyota vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our website today, or visit our showroom in Hayward today to learn more.
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24773 Mission Boulevard

Hayward, CA

94544

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Showing 1,193 reviews

November 14, 2022

We had an the oil change in out car and the tech said it would take 2 hours but it took over 5 hours. Very disappointed on the time it took but the tech was pleasant More

by Mayrall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Rose
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Nov 18, 2022 -

AutoNation Toyota Hayward responded

Hi Mayrall, we are deeply disappointed by your experience at AutoNation Toyota Hayward. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

Nov 18, 2022 -

Mayrall responded

Thanks for responding but there’s no to discuss. Please just correct the problem and don’t make people wait so long. If the tech says 2 hours, it should only take 2 hours not 5 hours. I completely understand that things come up when not expected so a phone call would also be helpful.

November 13, 2022

Car delivered on time as promised Clear explanation of what was going to be done with this service. More

by bevblatt
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bryan Rose
Report | Print
Nov 19, 2022 -

AutoNation Toyota Hayward responded

Hi Bevblatt, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 12, 2022

The Service Advisor, Fernando Ruiz and the auto service is Great. Please bring back the Shuttle Service. I'm a Senior who needs pick up & drop off for my auto service requirements, More

by CM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FERNANDO RUIZ
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Nov 21, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (510) 224-4854 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 11, 2022

Heidi attentively assisted me all the way. The only downside was that the coffee machine isnt working. half of us waiters couldnt get coffee. hayy More

by boyetsierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
Report | Print
Nov 20, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (510) 224-4854 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

November 11, 2022

I'm very satisfied with the service would recommend Toyota to anyone was greeted and helped by Carlos service manager More

by Earnestlove98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
. . Carlos service manager
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Nov 20, 2022 -

AutoNation Toyota Hayward responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 11, 2022

Rebeca was very kind and very very very very helpful. A plus to her service More

by Ariel.malanum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebeca
Report | Print
Nov 20, 2022 -

AutoNation Toyota Hayward responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 10, 2022

the service advisor (Heidi) received my car at around 11:21am but the actual work was finished at around 2:45pm however no words from her and she was nowhere to be found. She was not on her table and the More

by coach.roel911
Purchase Time
Recommend Dealer
No
Employees Worked With
Heidi Brogas (?)
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Nov 20, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (510) 224-4854 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

November 10, 2022

Excellent inventory. The sales manager went above and beyond to prep our car, as well as adding a set of new tires and repainting a blemish on the front nose of the car. More

by RicS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric
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Nov 20, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 08, 2022

When we were inquiring about the new RAV4 XLE, and Ramin (the seller) was nice because he's trying to sell a new car to us. When the new RAV4 came, during the financing deal, they gave me a higher interest More

by BHChia
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ramin and John
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Nov 16, 2022 -

AutoNation Toyota Hayward responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Toyota Hayward take our reviews very seriously. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

Nov 16, 2022 -

BHChia responded

What do you have in mind? // We'd like the opportunity to make this up to you

November 08, 2022

Three GREAT GUYS. . Najim Muznibi, Alax Viborg, & Yi Guo. Fast Service And Funny.. THANKS For Making It EASY. More

by lo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
NAJIM, ALEXANDER, YI GUO
Report | Print
Nov 16, 2022 -

AutoNation Toyota Hayward responded

Hi Louie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

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