AutoNation Toyota Hayward

The service manager was well prepared for my scheduled service and having knowledge about recommended services. He saved not only my time but also money as helping me to pick the services I needed. service and having knowledge about recommended services. He saved not only my time but also money as helping me to pick the services I needed. More

Buenos presios buenos personas carros limpios bien servicio excelente trato buenos presios y eselete trato grasias por ser asi servicio excelente trato buenos presios y eselete trato grasias por ser asi More

Bad customer service greeting and checkout experience. Received attitude upon checking in. No greeter or clear intake process - even for a scheduled appointment. Good initial service representative aft Received attitude upon checking in. No greeter or clear intake process - even for a scheduled appointment. Good initial service representative after waiting 10min to check in. Unfortunately it was reversed on checkout; inexperienced service rep and manager that would not explain the service done or work with me on the billing. Car service took 1 day later than expected after already being late one day due to part delay. Pretty sure they even bent my license plate. Would rather drive to SF Toyota then return. More

service was excellent and very timely. my car was ready as promised. Have always had fast, courteous, and professional handling of my service needs. my car was ready as promised. Have always had fast, courteous, and professional handling of my service needs. More

Service was slow but they have hard working employees and honest services at this dealership. honest services at this dealership. More

They are very professional and courteous. They take very good care of you vehicle. Vehicle is usually completed at promised time. When I noticed that my headlight was out I called and sp They take very good care of you vehicle. Vehicle is usually completed at promised time. When I noticed that my headlight was out I called and spoke to the Manager to have it corrected, which it was. More

I was very disappointed. I received no real information about what was to take place during the service. Only vague answers to my specific questions. I had to call 2 hours af I received no real information about what was to take place during the service. Only vague answers to my specific questions. I had to call 2 hours after the time I had been told my truck would be ready. I was told it was ready with no explanation. I was provided with no information as to the condition of my vehicle, When I got back into my vehicle, it looked liked it had been ransacked. many of my personal items were strewn thought the floor boards. The location of this dealership is very convenient, but I am not certain I will ever go back there. VERY DISAPOINTED! More

Great customer service (Brian)! !! Very Professional and knowledgeable!!! He takes his time in doing a task. !! Very Professional and knowledgeable!!! He takes his time in doing a task. More

The service was supreme! Everyone I worked with was knowledgeable, friendly, and overall helpful. The waiting lounge was very well stocked and comfortable. Everyone I worked with was knowledgeable, friendly, and overall helpful. The waiting lounge was very well stocked and comfortable. More

I was very happy with my service. The check list was done and the front desk answered any questions I had. I will be coming back for my services when needed. The check list was done and the front desk answered any questions I had. I will be coming back for my services when needed. More