AutoNation Toyota Hayward

Carlos and Bryant are extremely knowledgeable and genuinely nice and trustworthy. Many thanks for helping me through a very tough time and for getting my car back up and running so swiftly! genuinely nice and trustworthy. Many thanks for helping me through a very tough time and for getting my car back up and running so swiftly! More

EXCELLENT SERVICE! ! My service representative was the best. He was attentive, knowledgeable, gave me tools to understand features of my car that I hadn't been using (d ! My service representative was the best. He was attentive, knowledgeable, gave me tools to understand features of my car that I hadn't been using (didn't know how), friendly, respectful, efficient, and the atmosphere was and always is relaxing, comfortable, and has all the necessary items that gives me comfort and at the same time allows me to do my work on my laptop, while waiting!! The snack area is more than any other car dealership I have been to; offering a variety of hot drinks and cold drinks. I always look forward to going there and now I can look forward to going and continue with my previous service representative. More

Good dealership. I had bad costumer service visit on my last vehicle service. Waited in the car for my service appointment 4 or 5 cars after me were checked in. I had bad costumer service visit on my last vehicle service. Waited in the car for my service appointment 4 or 5 cars after me were checked in. More

EXCELLENT SERVICE! I have 3 TOYOTA cars over the years that served good performance with no HEADACHES about maintenance, I find TOYOTA SERVICE as EXCELLENT, the parts a I have 3 TOYOTA cars over the years that served good performance with no HEADACHES about maintenance, I find TOYOTA SERVICE as EXCELLENT, the parts are always available and reasonable. Owning a TOYOTA car is reliable and economical. More

I am satisfied with the service they provide: honest, good communication, fair costs, knowledgeable people, they check for possible automobile problems and they fix them, the place environment is comfort good communication, fair costs, knowledgeable people, they check for possible automobile problems and they fix them, the place environment is comfortable and treat me with respect. More

It was not a good day. The workers were overwhelmed. Apparently according to the workers, they booked 20 appointments on the 8 AM slot. My name didn’t even show up on their The workers were overwhelmed. Apparently according to the workers, they booked 20 appointments on the 8 AM slot. My name didn’t even show up on their list. Luckily, I had my email confirmation for the oil change. They did forget my request for car wash so I requested again. Not sure what was happening at that time cause the car went in and around the car wash 3 times unwashed while the others were going in and out. Took about another 15 minutes. Just felt like the place got too big to be managed and even get personal on some level. From someone outside, looking in, it was chaos. Hopefully better next trip. Fingers crossed. More

Good service and good communication from teamwork and full satisfaction what they explained I. Details all about full satisfaction what they explained I. Details all about More

I have gone to the dealer for oil changes ever since we have owned this car. I particularly enjoyed my interaction with our service writer this time. It was a larger service job and he made the process eas have owned this car. I particularly enjoyed my interaction with our service writer this time. It was a larger service job and he made the process easy and clear. More

My first time in this place and I am very thankful for Ray my service advisor he is very helpful and kind.I will be back there for sure. Ray my service advisor he is very helpful and kind.I will be back there for sure. More

This is such a GREAT dealership! We initially contacted them online in June ‘22 about a vehicle. Vinnie responded within minutes to our inquiry. The vehicle we liked had recently bee We initially contacted them online in June ‘22 about a vehicle. Vinnie responded within minutes to our inquiry. The vehicle we liked had recently been reserved, but we were offered other options. We told Vinnie we wanted a particular vehicle trim package etc and we were informed we could reserve it. He kept in constant communication throughout the entire delivery process. We happily met him on 9/24/22 for the delivery of our truck! Honestly, the entire process seemed too good to be true. This business manager deserves recognition also for employing such honest, hardworking professionals! There are many dealerships that over promise and under deliver during these times of short supply. This was by far the best vehicle purchase we have ever had! Thank you so much for assisting us and getting my husband the truck he’s been wanting!! More