AutoNation Toyota Hayward

The sales representative-Max in the lobby attitude is so bad and rude!!! I ask him when I can get my second key for my car Rav 4 Toyota Which I bought in Nov 2022. He just sat down and asked me I bough bad and rude!!! I ask him when I can get my second key for my car Rav 4 Toyota Which I bought in Nov 2022. He just sat down and asked me I bought the new car or used one. I told him I bought the new one rav4 2022 here in Nov 2022. He just told me I should contact Toyota directly instead of asking him. He said I just sold the car. The key or part Which I don't have I should call the Toyota instead. He also told the example like he just sold the insurance and he didn't care about the rest service. He even didn't help me to check How is my key's status and told me what I will ecpece in the next. I told him when I bought the car. The sales told me the second key will mail to my home address. And three months later I called Again. He told me the key will mail to the dealer And the dealer will call me to copy the program the second key. And I told him the agent who helped me to check and maintain my car in 6 month also is curious I didn't get my second key for a long time. But Max didn't check anything for me and just asked who is my saler and told me he can't do anything. He just sat down behind the desk and he was so inpatient. I really feel disappointed with him. Is it my fault to ask I bought a new car but only I have one key with it? Is it my fault to ask the dealer to follow up with my second key? But Max gave me the attitude was like that he just cares about selling the car and got the bonus. The Other things he didn't care. I really disappointed withthis experience with him. More

I had a great experience at AutoNation Toyota Hayward! I didn’t feel pressured. They made it so easy and explained everything so well! Sultani was great with emails from the start. Sam was a great salespe I didn’t feel pressured. They made it so easy and explained everything so well! Sultani was great with emails from the start. Sam was a great salesperson to deal with. Kohistani helped so much with the finance part. I also had to call them the day after and spoke with Najim and he went out of his way to assist me. I would totally recommend AutoNation Toyota Hayward! More

Best car dealer in town trusted efficient and fast all process took led them 1 hour. process took led them 1 hour. More

H Im have good time good for everyone satisfied enry is good very good person 👍👍👍👍 is good very good person 👍👍👍👍 More

The service was fast, I was waiting about 2 hours 15 minutes. The waiting room was comfortable, there was TV, coffee and wending machines for snacks. minutes. The waiting room was comfortable, there was TV, coffee and wending machines for snacks. More

While their response is excellent, what they don't tell you upfront is that their so called "MSRP" pricing doesn't include mandatory purchasing of their high-end paint protection add-on and dent protection you upfront is that their so called "MSRP" pricing doesn't include mandatory purchasing of their high-end paint protection add-on and dent protection. It's mandated by corporate, and it adds an additional $6k to their price. Shady... More

After car service missing 3 parts and until now no one call me back to flow up. call me back to flow up. More

They take to much time to give u the cart ready,and don't fix the extra when the costumer are requested. fix the extra when the costumer are requested. More

I had a 8 Am appointment and was on time. But they did not complete my oil change or basic maintenance inspection. I had to request my vehicle to be taken off the rack at 11:45. Because the t But they did not complete my oil change or basic maintenance inspection. I had to request my vehicle to be taken off the rack at 11:45. Because the tech was at lunch. Is this Customer Service? More

My car was returned with warning lights. Lights were not on beforehand. I started my car and my display said “take to dealer immediately.” How can that be possible when I’m picking it up fro Lights were not on beforehand. I started my car and my display said “take to dealer immediately.” How can that be possible when I’m picking it up from the dealer. And it’s no telling if my initial problem was solved. I’m supposed to bring it back if it happens again. Which means it’s going to happen again. More