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AutoNation Toyota Hayward
Hayward, CA
1,189 Reviews
As one of the largest Toyota dealerships in Silicon Valley, AutoNation Toyota Hayward is the best source for all new and used Toyota models. Located on Mission Blvd just north of Orchard Ave, our showroom is easy to find. With an expansive inventory of both new and used Toyota vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our website today, or visit our showroom in Hayward today to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,189 reviews
November 16, 2023
Poor service, mechanics are liars. I had to take my car because of a noise I had, they told me that it was the tires and the shocks, and they wanted to charge me 2300, I took it to anot I had to take my car because of a noise I had, they told me that it was the tires and the shocks, and they wanted to charge me 2300, I took it to another mecanich guy and the problem turned out that it was the wheel bearing. More
by Josuemayorga
Employees Worked With
Abasi
November 13, 2023
Dear Toyota, I was there Saturday, November 11, 2023. What a xxxxxxxxxxxxfor the amount of money I spent. I chose a car and color. The electric MkZ4 had 1% charge and I was told it would be charged to 10 What a xxxxxxxxxxxxfor the amount of money I spent. I chose a car and color. The electric MkZ4 had 1% charge and I was told it would be charged to 100% before I left. It was charged to 80%. I was told there were no superchargers at this location and this was the best that could be done in the four hours I was there buying a car. I was told that charging would be free for a year if I downloaded the app. I downloaded the app and the public charger that was listed as “in-network”, charged my credit card. When I saw the car, ( no test drive offered), there was a charging cable in the back. When I got home the charging cable was gone from the trunk. I was only given one key to the car. Apparently, there is a key shortage. The sales rep told me I would get a call and I could come pick it up. I told him I wanted it mailed to my house, he told me I had to come pick it up. I sit down with the finance guy and he asks me to write a five-star review of Toyota Hayward. He told me only five-star reviews are accepted. I felt pressured and uncomfortable. He was checking the website to see if it was posted while I was sitting there. I felt if I did not write a review, I would not be able to leave the dealership or be financed. This is a major problem, as Toyota had bought my car that I drove into the dealership with. The staff was overwhelmed the entire day I was there. I was there for four hours. At one point when I complained, the lot guy offered to walk me up Foothill Boulevard past the homeless crazy man to a Mexican grocery store. Pepper spray in purse, I walked alone. Never saw a female employee, just well-shaven men with hair hard gelled, and pants so tight I wondered if they could sit without popping a button or seam. It wasn’t until an employee looked at the paperwork and said “you live in San Leandro, you should have went to San Leandro store”, that I knew I was being scammed and taken advantage of on every level. I called Sunday asking for my charger and was told the salesman was out on a test drive and he would call me back. I did get a call, no message from a 510 number. I do not expect chocolates and tea, but when someone spends $30k in an afternoon, they expect to get what they pay for. A call back and a charger would be nice. More
by greene.deanna
Employees Worked With
Six of them
