AutoNation Toyota Hayward

careful on interest rate I have a sale representative who is very kind and capable. He explains the Automation's customer friendly 125 rigorous checkups on each cars. That i I have a sale representative who is very kind and capable. He explains the Automation's customer friendly 125 rigorous checkups on each cars. That is good to know. Sale representatives are good, but be careful to deal with the Loan officer, the final touch off guy, who manage interest rate and do the paper works. 1% interest rate means about $1200.00 dollars added on you outdoor price, so even though you reduce $500.00 in negotiation, if the finance rate will be 1% higher, you will lose your game scored negative $700.00. Use your Pre-approved interest rate than any higher rates offered to you from Toyota financial Except that it was good deal.. More

Pleasure working with Vinnie Jhaj Vinnie made our car buying experience quick & wonderful and took care of all our queries and helped us in making informed decision. Overall a great ex Vinnie made our car buying experience quick & wonderful and took care of all our queries and helped us in making informed decision. Overall a great experience dealing with Vinnie. More

Unethical dealership Promised me a car with options and choice of color. I confirmed with them the previous night that the car was at the dealership. First thing they did Promised me a car with options and choice of color. I confirmed with them the previous night that the car was at the dealership. First thing they did was made me fill out paperwork revealing sensitive information like social security number, date of birth, insurance information which I would not divulge had I known what was to come afterwards. Salesperson then comes and says "sorry i have bad news, the car is not here but we have another car with different color exterior/interior that is similar!". Can I talk to your manager/upper management? "oh! He is on vacation till next Tuesday". I think there was an intent of mischief from get go. don't you think so? Shame on me for being naive and trustworthy.. Avoid them like plague..uuugggghhhh!!! More

Amazing first buyer experience I had been in the market for my first new car for about 2 months before going to Hayward Toyota. I originally wanted an Elantra but the salespeople (f I had been in the market for my first new car for about 2 months before going to Hayward Toyota. I originally wanted an Elantra but the salespeople (from multiple Hyundai dealerships) I dealt with were rude, unprofessional and would not budge on a selling price. Azmin Vejin showed me a few options on the Toyota Corollas. He was super helpful, friendly, honest and professional. He worked with me on a good price point and after a short time, I drove away with my first new car! I'm very happy with my car and the service I received! More

Try to really deceivingly upsale I went in to buy the Prius. Harish Malik told me that if I change my mind about the extended service warranty I can always cancel it afterward and it I went in to buy the Prius. Harish Malik told me that if I change my mind about the extended service warranty I can always cancel it afterward and it would be easy. I was very hesitant to believe because he does not look like a very trusting person. However, I signed up with the intention to cancel it after thinking about it. 2 days later, I went in to ask him to cancel it . He told me that he cannot do anything because it is still in the process. I have to wait another 2 weeks. After 2 weeks, I called him and he told me to come in to the dealership to cancel. He told me that he cannot do the cancellation over the phone. For me, the commute is like 45 minutes for me to go there. I reluctantly went there and was told he still cannot do anything. xxx! I called the financial services and was told that it should be an easy process and it should only take a few days to cancel it. After 3 months of being patient, Harish Malik still has not cancel the warranty for me. I complained to the financial department and was told to write a letter to cancel it myself. I did exactly that and now the warranty is cancelled. Don't trust this financial manager! More

WHERE TO BEGIN IT WOULD TAKE WAY MORE THAN ENOUGH SPACE PROVIDED TO LET PEOPLE KNOW HOW TERRIBLY BAD THESE PEOPLE RIP YOU OFF. I WILL MAKE IT SIMPLE AND CLEAR ...STAY AWAY FROM HAYWARD TOYOTA SCION. PROVIDED TO LET PEOPLE KNOW HOW TERRIBLY BAD THESE PEOPLE RIP YOU OFF. I WILL MAKE IT SIMPLE AND CLEAR ...STAY AWAY FROM HAYWARD TOYOTA SCION. More

Leslie Ramos was most helpful and very friendly making our experience as first time buyers ..wonderful!! We would recommend this dealership to just about anyone, they are super nice, freaky clean bathroom our experience as first time buyers ..wonderful!! We would recommend this dealership to just about anyone, they are super nice, freaky clean bathroom:)) especially to clean freaks like us..lol it's family-friendly environment..coffee was awesome!..on top of the line! Thank you AutoWest, we love our Chysler!! More

This place is a joke. I spent my day off this past Monday there trying to purchase a new tundra thinking to take advantage of the 0% interest. After spending hours of haggling on the price, we finally came a there trying to purchase a new tundra thinking to take advantage of the 0% interest. After spending hours of haggling on the price, we finally came a conclusions after 6 hrs to settle on 40,100 out the door for a 2013 Tundra 5.7 SR5 package which includes convenient package, tow package and also the chrome front and rear bumpers. So around 6:45pm, we were finally able to meet with the finance manager. Then surprise, the finance manager told me and my wife that you are not getting this car with the agreed option packages not unless I'm going to throw down another 4000. I proceed with telling him that that's not what the sales rep and the floor GM and I agreed on. The sales rep and the GM came into the office and then they started yelling and arguing with each other totally forgetting that my wife and I were sitting there. The finance manager at the end got mad and snatched all the paper work off the table pretty much telling us to get out. I have opened a compliant with BBB against them for not full filling their obligation because In CA an oral agreement is a contractual agreement. Avoid them at all cost. I were actually thinking about trading my current car in at the same time to get a new Camry as well. That would've been two sales in one. Totally wasted a total of eight hours there. More

Wow what a wonderful car buying experience!!!! We never thought it would be this hassle free and pleasant. Jeff Hershman was our Sales person and he was absolutely fantastic. He was approachable and pe thought it would be this hassle free and pleasant. Jeff Hershman was our Sales person and he was absolutely fantastic. He was approachable and personable. With him there were no gimmicks, no pressure and he treated us with respect. He was patient and flexible and gave us a good price on the car hassle free. He went beyond the call of duty to ensure we were happy with our RAV4 purchase. We would highly recommend Jeff! Also we would highly recommend Hayward Toyota. We truly appreciated what Jeff and the dealership did for us!!! It was beyond anything we ever expected or experienced. We would definitely go back to buy our next car! More

I would highly recommend Jeff Hershman. My experience of Buying a new car (Highlander) was excellent. I find him friendly, straight forward and not like a typical sales person who go back and forth on prici Buying a new car (Highlander) was excellent. I find him friendly, straight forward and not like a typical sales person who go back and forth on pricing. He takes every single measure that he could do to satisfy his customer. My experience with John in finance was also worth mentioning here.. He presented various service/maintenance options but never tried to force anything on us. Overall staff in this dealership is good. We were out within couple of hours after the test drive as a happy customer. More