AutoNation Toyota Hayward

Two dealers (one in SoCal and the other in Dublin, CA) had the car we wanted – a 2010 Toyota Venza - black exterior with ivory interior. And both turned out to have scratches. My wife and I just thoug had the car we wanted – a 2010 Toyota Venza - black exterior with ivory interior. And both turned out to have scratches. My wife and I just thought it was not meant that we get a new car. We then accessed the AMEX car buying program. Jeff Hershman of Hayward Toyota contacted us within minutes of receiving the notification of our interest in a 2010 Venza. Jeff did a fast search then let us know within the next 20 minutes, our search for the 2010 in Black/Ivory or our second choice color was just not available. He asked us our third option. We told him we would be open for buying a 2011 (which meant we didn’t get the $1000 2010 credit from Toyota). Bingo! Jeff found a Black/Ivory 2011 Venza that had come in around November at another dealer and was pre-January price increase by Toyota. And the price was just under what we said we wanted to pay for a 2011! What an honest man!!! The next day we met Jeff and the Venza. He already had it detailed and it was just waiting for us. After a quick and very pleasant chat in his office that has years of memories and stories, we went for the drive then sat down to finalize the purchase. Jeff then worked with us on the trade in of our 15 year old Volvo and the complete package was wrapped up. Then Harish Malik (Finance Manager) took us through the various Toyota programs and processed the remaining paperwork with smooth professionalism. Overall, our experience with Jeff and all the other team members at Hayward Toyota was TRULY OUTSTANDING. We cannot say enough good things about Jeff Hershman. Except that he became the recipient of my wife’s decadent chocolate chip cookies - that are only for the best of the best folks that we work with. Thank you Jeff and Hayward Toyota for the wonderful environment we experienced and all the follow up to make certain we are still delighted. We are delighted! More

I had purchased my Tacoma 4x4 Truck from Jeff in early 2005 when other dealers were trying to get me on a waiting list with a deposit and no known arrival date, Jeff ordered exactly what I wanted and in n 2005 when other dealers were trying to get me on a waiting list with a deposit and no known arrival date, Jeff ordered exactly what I wanted and in no time it came. This time, Jeff and Omar were able to find me the exact model and color I wanted and got me a great price on our new 2011 Sequoia. It was worth the drive down from Folsom. They made the shopping experience very easy and quick. The vehicle was perfectly detailed and full of gas upon pick-up. They gave us a trade-in value on our high mileage Highlander that was right in line with the KBB values - no low balling or other games some other dealers do between the sales price, trade in value and interest rate. He was very fair and I was very satisfied with the whole buying experience. I highly recommend asking for Jeff rather than just visiting any other dealers’ lot and playing salesmen’s roulette. More

Our purchase of a new 2011 Camry was a very non-stressful pleasant experience. It was our first Toyota purchase. Jeffrey was very considerate and answered all of our questions. No pressure of any kind. H pleasant experience. It was our first Toyota purchase. Jeffrey was very considerate and answered all of our questions. No pressure of any kind. He was very informative regarding all the do's and don'ts of the Camry. I would highly recommend Jeffrey and this dealership to anyone who is planning a new car purchase. More

I found out this this particular dealership through their website sometime around last year to inquire about the 2010 Venza. I had done my research a bit beforehand (car specs, reviews, etc.) so I already ha website sometime around last year to inquire about the 2010 Venza. I had done my research a bit beforehand (car specs, reviews, etc.) so I already had some information in mind about this particular model. I originally scheduled a test drive for Sunday but I was promptly contacted by Jeff Hershman the day after. Considering the fact that I would be working this weekend, I made some time after work to see the car in person for the first time. It was rare enough to see this car on the street so I took the opportunity to see it as soon as possible. I'm definitely not a stranger to visiting dealerships and I've had more bad encounters than good ones. When I initially met Jeff, I could tell right away that he was not one of the 'usual' salesmen - easily approachable and very casual to talk to. Long story short, he took me out on a test drive / let me drive the vehicle and when we returned back to the dealer's lot, I was expecting the usual : "So you want to go back into the office and work out some numbers?" "What type of downpayment are you looking to put down?" But ... there was no pressure whatsoever! Instead Jeff was the direct opposite and simply gave me his business card in case I needed to contact him any further about the car. I was actually the one who asked Jeff if I could go over the numbers with him because I was looking to purchase a car very soon (my parent's old Toyota broke down a few days ago so I wanted to help out by buying them a new car). Quite possibly, the sale could not have been any better. Second to none, everything went effortlessly! The transaction itself was flawless and I was out of the dealership within a couple hours. I would HIGHLY recommend Jeff to anyone that is in the market for a new (or used) car. I also have to give much thanks to Harish Malik in the Finance Department; he managed to work very quickly with the paperwork (and we all know how tedious that can be), while at the same time, he was able to work out an amazing deal for me. All in all, I am more than just another satisfied customer. In general, I did not feel like a customer because they never put me in the position to feel like one - they were very down to earth and I was able to talk with them like I would with anybody that I've known for a few years. I also loved the fact how Jeff religiously takes pictures of his customers jumping for joy after completing the sale of a new car. Thanks once again Jeff! I'll definitely be back. More

My friend refer me to Tony Wood at Hayward Toyota to buy a new Toyota, It's a great experience there, I never think buying car was that easy, smooth and joyful, the price quote I got is what I pay, no supri a new Toyota, It's a great experience there, I never think buying car was that easy, smooth and joyful, the price quote I got is what I pay, no suprise at all. Highly recommed him to anyone looking to buy a car. More