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AutoNation Toyota Hayward

Hayward, CA

4.6
1,290 Reviews
As one of the largest Toyota dealerships in Silicon Valley, AutoNation Toyota Hayward is the best source for all new and used Toyota models. Located on Mission Blvd just north of Orchard Ave, our showroom is easy to find. With an expansive inventory of both new and used Toyota vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our website today, or visit our showroom in Hayward today to learn more.
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24773 Mission Boulevard

Hayward, CA

94544

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Showing 1,290 reviews

February 22, 2022

4/5 but could be better. In and out no concern asked about my vehicle on my end. Bummed there's no rental or shuttle anymore. Could have asked if I had questions or concerns More

by ro
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ray
Feb 25, 2022 -

AutoNation Toyota Hayward responded

Hello, we appreciate you taking the time to leave us this feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (510) 224-4854. We hope to hear from you.

February 22, 2022

I was told by the staff that the maintenance would take 2 hours, but I got my car back 4 hours later. Furthermore, the staff promised to give my car a wash, but when I got my car back 4 hours later, they cle More

by Customer
Recommend Dealer
No
Employees Worked With
Sanchez
Feb 25, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (510) 224-4854 to discuss what we can do to help.

February 22, 2022

Took my car for B1 service which is oil change and tires rotation. Picked it up when done and on my way home all the alarm came on like tire pressure alarm and all tires are all un even pressure. Didn’t cle More

by Marlene
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ruiz
Feb 22, 2022 -

Marlene responded

Bad service maintenance!

February 21, 2022

Dealership is okay. They force you to pay for paint protection, which was overpriced ($3,000 on a Tacoma) and not done very well (it has creases at some “corners”). For More

by Thomas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ramin
Feb 23, 2022 -

AutoNation Toyota Hayward responded

Hi, if you are willing, please call our General Manager at (510) 224-4854 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

February 21, 2022

Nice, professional, timely and consistent. Thomas did a great job helping me get my services. More

by Dmayfield22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas
Feb 24, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 21, 2022

Bryant was very professional and informative. He estimated that the service would take two hours and he was correct. More

by Jclinging53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant
Feb 24, 2022 -

AutoNation Toyota Hayward responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 21, 2022

So far the service is good but the wait is too long. It would be nice to have the shuttle service back. Also, when I read the work done, there was a recommendation that was not mentioned when I picked u More

by Yummy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fernando Ruiz
Feb 24, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2022

Sales person seemed like he had better things to do. Unfortunately only wanted that 4Runner More

by rick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jamal
Feb 22, 2022 -

AutoNation Toyota Hayward responded

Hi Rick, thank you for taking the time to leave us feedback. Please call our General Manager at (510) 224-4854 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

February 19, 2022

good customer service on time and a reliable service and very good coffee in comfortable waiting room More

by rigo_lopvel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan
Feb 22, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 19, 2022

Bought a new car today. The process is very smooth. Tawfiq Asad is friendly and helpful. Enjoy my new car now! More

by Guibing Cai
Recommend Dealer
Yes
Employees Worked With
Tawfiq Asad
Feb 22, 2022 -

AutoNation Toyota Hayward responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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