AutoNation Toyota Hayward

I drove 50 minutes out to Hayward for a test drive, which I have booked a few days prior and then *confirmed the day before*, only to be told the car I was meant to be test driving was not on-site, but inste I have booked a few days prior and then *confirmed the day before*, only to be told the car I was meant to be test driving was not on-site, but instead was being worked-on and I couldn't even LOOK at it, let alone drive it. More

I’m very disappointed in my visit. I had an appointment at 11:20 and waited in my car for an hour before my advisor came out. He actually only came out after I went back in and complained that I had been w at 11:20 and waited in my car for an hour before my advisor came out. He actually only came out after I went back in and complained that I had been waiting an hour. I’m sure they forgot about me because I was the only person that had not been helped and there were no customers being helped inside when I went in. Then I waited 3 hours for an oil change. I called to see how much longer because I was waiting on the area. I was told that my advisor was on the phone and that I should just wait a few more hours and he will call me back. Wait a few hours for a call back?! Ridiculous! I ended up going home and of course as soon as I get home (over and hour away) he calls and tells me my car is done! I just wanted an update so I knew if I should wait or go home. I’ll never come here again!! More

Sarah helped me out for the whole purchasing process of my RAV4 purchasing. She is super patient and nice, transparent to all processes, one of the best sales that I met so far! my RAV4 purchasing. She is super patient and nice, transparent to all processes, one of the best sales that I met so far! More

Not sure if I wanna go back. Their service dept seems so busy to interact with customers. I bought my car there last March, including Toyota premium care package. First service visit is very disappointing…… busy to interact with customers. I bought my car there last March, including Toyota premium care package. First service visit is very disappointing……… More

Even I bought my car at the different dealer but I stoped by the Hayward dealer for my convinces and Joe, had helped me with kindness. Thanks Joe by the Hayward dealer for my convinces and Joe, had helped me with kindness. Thanks Joe More

Lucky for me to schedule on a light day. My car was briskly serviced and had the small ding on my wheel addressed too. Getting a ride to and from home was a plus. A+ for Heidi. briskly serviced and had the small ding on my wheel addressed too. Getting a ride to and from home was a plus. A+ for Heidi. More

Thank you for your service that was excellent and professional knowledge on behalf of Mario Caseres thank you Mario for your assistance professional knowledge on behalf of Mario Caseres thank you Mario for your assistance More

The are really good to entertain people. Especially Johnny the entertain me to find a good one for me.. Johnny the entertain me to find a good one for me.. More

Just bought Toyota Camry Hybrid. Arkadi Bober is very helpful and knowledgeable. If you are going to this dealership find him he will treat you as family. 👍🏻👏 helpful and knowledgeable. If you are going to this dealership find him he will treat you as family. 👍🏻👏 More

Even thou we had to wait over a month and making several calls to Mike for the arrival of the Camry Hybrid, our buying experience was good. Special Thanks to Alex and Mike for making it happen. calls to Mike for the arrival of the Camry Hybrid, our buying experience was good. Special Thanks to Alex and Mike for making it happen. More